\r\n
;\r\n break; \r\n case 'select':\r\n const options = [];\r\n for (let option of input.options) {\r\n options.push(
{option.display} );\r\n }\r\n element =
\r\n {options}\r\n ;\r\n break;\r\n }\r\n rows.push(
\r\n {input.id == 'opt_in' ? element : ''}\r\n  \r\n {input.label} { ['comments', 'opt_in'].includes(input.id) ? '' : * }\r\n {input.id == 'opt_in' && ⓘ }\r\n \r\n {input.id == 'opt_in' ? '' :
);\r\n }\r\n return (\r\n
\r\n
\r\n \r\n
\r\n {rows}\r\n
\r\n Cancel \r\n Submit \r\n
\r\n
\r\n
\r\n
\r\n );\r\n};\r\n\r\nexport default CreateLead;\r\n","import React from 'react';\r\n\r\nconst DownloadCard = ({content}) => {\r\n return(\r\n
\r\n )\r\n}\r\n\r\nexport default DownloadCard;","import React from 'react';\r\n\r\nconst LearnMoreCard = ({content}) => {\r\n return(\r\n
\r\n )\r\n}\r\n\r\nexport default LearnMoreCard;\r\n","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport React, { useCallback, useContext } from \"react\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport { AppContext } from \"../util/appContext\";\r\nimport { getCookie } from '../util/cookieActions';\r\n\r\nconst { useSendMessage, useSendEvent } = hooks;\r\nvar classNames = require(\"classnames\");\r\nconst DropDownCard = ({ content }) => {\r\n const context = useContext(AppContext);\r\n const sendMessage = useSendMessage();\r\n const sendEvent = useSendEvent();\r\n const onChange = useCallback(\r\n value => event => {\r\n event.preventDefault();\r\n if(value.onSelect == true && event.target.value) {\r\n context.setMenuOpen(false);\r\n if(getCookie(window.config.businessUnit + '-EnableSendBox')) {\r\n sendEvent('enableSendBoxEventReceived');\r\n }\r\n context.setDisableSendBox(true);\r\n sendMessage(`${event.target.value}`); \r\n }\r\n }\r\n );\r\n\r\n const rows = [];\r\n var Icon = classNames({\r\n Icon: true,\r\n IconUser: true\r\n });\r\n\r\n for (let input of content.inputs) {\r\n let element;\r\n switch (input.type) {\r\n case 'select':\r\n const options = [];\r\n for (let option of input.options) {\r\n options.push(
{option.display} );\r\n }\r\n element =
\r\n {options}\r\n ;\r\n break;\r\n }\r\n rows.push(
\r\n \r\n {input.label} \r\n
);\r\n }\r\n return (\r\n
\r\n {!window.config.isNewUI &&
}\r\n
\r\n \r\n
\r\n {rows}\r\n
\r\n
\r\n
\r\n );\r\n};\r\n\r\nexport default DropDownCard;","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React from 'react';\r\nimport Markdown from \"markdown-to-jsx\";\r\nimport Close from \"../images/svgLatest/Close_blue_withoutCircle.svg\";\r\n\r\nconst MyLink = ({ children, ...props }) => {\r\n return (\r\n
\r\n {children}\r\n \r\n );\r\n};\r\n\r\nconst AccessDenied = ({ content, handleModalChange}) => {\r\n \r\n return (\r\n
\r\n
\r\n
\r\n
\r\n
\r\n {!window.config.isNewUI ? \r\n
\r\n :\r\n
\r\n }\r\n \r\n
\r\n {content.text}\r\n
\r\n
\r\n
\r\n )\r\n}\r\n\r\nexport default AccessDenied;","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport setLastMessage from \"../util/setLastMessage\";\r\nimport React, { useCallback, useContext } from 'react';\r\nimport { AppContext } from \"../util/appContext\";\r\nimport WEB from '../images/svgLatest/Web.svg';\r\nimport { getCookie} from '../util/cookieActions';\r\n\r\nvar classNames = require(\"classnames\");\r\n\r\nconst { useSendMessage, useSendEvent } = hooks;\r\n\r\nconst TridiumHeroCard = ({ content }) => {\r\n const sendMessage = useSendMessage();\r\n const sendEvent = useSendEvent();\r\n const context = useContext(AppContext);\r\n\r\n const handleClick = useCallback(\r\n value => event => {\r\n event.preventDefault();\r\n if(getCookie(window.config.businessUnit + '-EnableSendBox')) {\r\n sendEvent('enableSendBoxEventReceived');\r\n }\r\n context.setDisableSendBox(true);\r\n setLastMessage(value);\r\n sendMessage(value);\r\n context.setMenuOpen(false);\r\n content.buttons.map((item, index) => {\r\n if (item.button.type !== \"Articlebutton\" && item.button.type !== \"openResultUrl\") {\r\n content.buttons.splice(index);\r\n }\r\n });\r\n },\r\n [sendMessage]\r\n );\r\n\r\n var articleButton = classNames({\r\n 'btn-secondary': true,\r\n 'article-button': true\r\n });\r\n\r\n const handleArticleModal = useCallback((articleId) => event => {\r\n context.setMenuOpen(false);\r\n sendEvent('xSBGFetchData', { id: articleId });\r\n context.setArticlePopUp(true);\r\n }, []);\r\n\r\n var heroCardButton = classNames({\r\n heroCardButton: true,\r\n customscrollbar: true\r\n });\r\n\r\n\r\n return (\r\n
\r\n
\r\n
\r\n {content.buttons.length > 0 &&\r\n content.buttons.map((item, index) => {\r\n if (item.button.type === 'Articlebutton') {\r\n return (\r\n {item.button.title} \r\n )\r\n }\r\n if (item.button.type === \"imBack\") {\r\n return (\r\n \r\n {item.button.title}\r\n \r\n );\r\n }\r\n if (item.button.type === \"openResultUrl\") {\r\n return (\r\n {\r\n e.preventDefault();\r\n window.open(item.button.value, \"_blank\");\r\n }}>\r\n {item.button.title}\r\n \r\n )\r\n }\r\n return \"\";\r\n })}\r\n
\r\n {content.buttons.length > 0 &&
\r\n {content.buttons.map(item => {\r\n if (item.button.type === \"openUrl\") {\r\n return (\r\n
\r\n {item.button.title}
\r\n \r\n );\r\n }\r\n else if (item.button.type === \"extra\") {\r\n return (\r\n
\r\n {item.button.title}\r\n \r\n )\r\n }\r\n })\r\n }\r\n
\r\n }\r\n
\r\n
\r\n );\r\n};\r\n\r\nexport default TridiumHeroCard;","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React, { useEffect, useCallback, useContext } from 'react';\r\nimport Modal, { contextType } from 'react-modal';\r\nimport parse from 'html-react-parser';\r\nimport close from '../images/svgLatest/Close.svg';\r\nimport { AppContext } from \"../util/appContext\";\r\nvar classNames = require('classnames');\r\n\r\n\r\nconst TridiumArticleModal = ({ content }) => {\r\n const context = useContext(AppContext);\r\n\r\n var closeButton = classNames({\r\n 'btn-primary': true,\r\n 'article-popup-close': true,\r\n })\r\n var veiwArticle = classNames({\r\n 'btn-primary': true,\r\n 'viewFullArticle': true\r\n })\r\n\r\n window.onmessage = (e) => {\r\n switch (e.data.key) {\r\n case 'display_article_popup':\r\n document.getElementById('root').classList.remove('root-min');\r\n break;\r\n case 'hide_article_popup':\r\n document.getElementById('root').classList.add('root-min');\r\n break;\r\n default:\r\n break;\r\n }\r\n };\r\n\r\n useEffect(() => {\r\n const timeout = window.setTimeout(() => {\r\n if (context.articlePopUp == true) {\r\n context.setArticleModal(true);\r\n }\r\n }, 800);\r\n return () => { window.clearTimeout(timeout) };\r\n }, [])\r\n\r\n const handleArticlePopUpClose = useCallback(() => event => {\r\n context.setMenuOpen(false);\r\n //window.parent.postMessage({ key: 'hide_article_popup' }, '*');\r\n context.setArticlePopUp(false);\r\n context.setArticleModal(false);\r\n\r\n }, []);\r\n\r\n\r\n return (\r\n\r\n
\r\n {context.showArticleModal ?\r\n
\r\n \r\n
\r\n
\r\n
\r\n
{content.title} \r\n \r\n {content.body ?
\r\n {parse(content.body)}\r\n
: null}\r\n\r\n
\r\n\r\n );\r\n}\r\n\r\nexport default TridiumArticleModal;","import React, { useState } from \"react\";\r\nimport \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport parse from 'html-react-parser';\r\n\r\nconst FaqItem=(content)=>{\r\n const [expandedItems, setExpandedItems] = useState({});\r\n const toggleAccordion = (index) => {\r\n setExpandedItems((prevState) => ({\r\n ...prevState,\r\n [index]: !prevState[index],\r\n }));\r\n\r\n };\r\n \r\n\r\n return (\r\n\r\n
\r\n\r\n {content.content.faq.map((faqItem, index) => (\r\n
\r\n\r\n
\r\n\r\n
toggleAccordion(index)}>\r\n
{faqItem.questions}
\r\n
\r\n \r\n \r\n
\r\n \r\n {\r\n expandedItems[index] &&
{faqItem[\"answers \"].replace(\"here.\",\"\")}\r\n
{faqItem[\"linkText\"]} \r\n {faqItem[\"answerLists\"]?
{parse(faqItem[\"answerLists\"])}
:null}\r\n
\r\n }\r\n
\r\n \r\n
\r\n\r\n ))}\r\n\r\n
\r\n\r\n );\r\n\r\n}\r\n\r\nexport default FaqItem;","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React, {useState, useContext,useEffect} from 'react';\r\nimport { AppContext } from \"../util/appContext\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport Select from \"react-select\";\r\nconst { useSendEvent } = hooks;\r\nconst { useSendPostBack } = hooks;\r\n\r\nconst LiveAgentDropDown = ({content,userLanguage}) => {\r\n const context = useContext(AppContext);\r\n const sendEvent = useSendEvent();\r\n const sendPostBack = useSendPostBack();\r\n const [isLALanguageDefault, setIsLALanguageDefault] = useState(null);\r\n const [isLALanguage, setIsLALanguage] = useState(null);\r\n const [isLALanguageLabel, setIsLALanguageLabel] = useState(null);\r\n useEffect(() => {\r\n let selectedData=[];\r\n if(window.config.businessUnit === \"PMT-AMRC\"){\r\n selectedData=content?.languageArray.filter(x=>x.value==userLanguage);\r\n }\r\n else{\r\n if(window.config.language==\"en_GB\"){\r\n selectedData=content?.languageArray.filter(x=>x.value==\"en\");\r\n }\r\n else{\r\n selectedData=content?.languageArray.filter(x=>x.value==window.config.language);\r\n }\r\n }\r\n // console.log(selectedData,\"..selectedData..\");\r\n if(selectedData?.length>0){\r\n setIsLALanguageDefault(selectedData[0]);\r\n setIsLALanguage(selectedData[0].value);\r\n setIsLALanguageLabel(selectedData[0].label);\r\n }\r\n // console.log(isLALanguage,\"..isLALanguage..\",isLALanguageLabel);\r\n\r\n }, []);\r\n const handleChangeLanguage=(event)=>{\r\n // console.log(event,\"..event\")\r\n setIsLALanguageDefault(event);\r\n setIsLALanguage(event.value);\r\n setIsLALanguageLabel(event.label);\r\n }\r\n const handleSubmitClick=()=>{\r\n //console.log(isLALanguage,\"..isLALanguage\");\r\n document.getElementById(content.id).style.display=\"none\";\r\n if(window.config.isLACTranslationEnabled){\r\n if(isLALanguage){\r\n const submitObject = {\r\n \"liveAgentLanguage\": isLALanguage,\r\n \"liveAgentLanguageLabel\": isLALanguageLabel,\r\n \"id\":content.id\r\n };\r\n sendPostBack(submitObject); \r\n }\r\n else{\r\n const submitObject = {\r\n \"liveAgentLanguage\": \"en\",\r\n \"liveAgentLanguageLabel\": \"English\",\r\n \"id\":content.id\r\n };\r\n sendPostBack(submitObject); \r\n }\r\n }\r\n }\r\n\r\n return(\r\n <>
{window.config.isLACTranslationEnabled?
\r\n
\r\n {content.title}: \r\n
\r\n
\r\n handleChangeLanguage(e)}\r\n isSearchable={true} />\r\n
\r\n
\r\n \r\n {content.buttonText?content.buttonText:\"Confirm\"}\r\n
\r\n
\r\n
:null}
\r\n\r\n\r\n )\r\n}\r\n\r\nexport default LiveAgentDropDown;","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React from 'react';\r\nimport HeaderLogo_HBT from \"../images/svgLatest/HeaderLogo_HBT.svg\";\r\nimport Close from \"../images/svg/Close.svg\";\r\nvar classNames = require(\"classnames\");\r\n\r\nconst MyLink = ({ children, ...props }) => {\r\n return (\r\n
\r\n {children}\r\n \r\n );\r\n};\r\n\r\n\r\n\r\n\r\n\r\nconst LoadingErrorScreen =({handleModalChange,handleMaximizeChange,handleCloseModalPopup,marginTopSet}) => {\r\n // window.config.language=\"de\";\r\n // window.config.businessUnit=\"HBT-GCEGBT\";\r\n var headerClass = classNames({\r\n headerMax: true,\r\n header: true\r\n });\r\n \r\n return (\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
Honeywell Assist \r\n
\r\n
\r\n \r\n \r\n \r\n
\r\n
\r\n
Our chatbot is temporarily unavailable. Please try again later
\r\n
\r\n )\r\n}\r\n\r\nexport default LoadingErrorScreen;","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport React, { useCallback, useContext, useEffect, useState } from \"react\";\r\nimport { Components } from \"botframework-webchat-component\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport WelcomeCard from \"./WelcomeCard\";\r\nimport WelcomeCardHBT from \"./WelcomeCardHBT\";\r\nimport OrderDetailCard from \"./OrderDetailCard\";\r\nimport ContactUs from \"./ContactUsGDM\";\r\nimport KBFilters from \"./KBFilters\";\r\nimport TSKbFilters from \"./TSKbFilters\";\r\nimport SearchKBFiltersGDM from \"./SearchKBFiltersGDM\";\r\nimport SearchKBFiltersHPS from \"./SearchKBFiltersHPS\";\r\nimport SearchKBFiltersUOP from \"./SearchKBFiltersUOP\";\r\nimport SearchKBFiltersADM from \"./SearchKBFiltersADM\";\r\nimport SearchKBFiltersAMRC from \"./SearchKBFiltersRC\";\r\nimport DisclaimerCard from \"./DisclaimerCard\";\r\nimport HeroCard from \"./HeroCard\";\r\nimport WorkFlow1 from \"./WorkFlow1\";\r\nimport HCEMarketingWorkflow3Card from \"./HCEMarketingWorkflow3Card\";\r\nimport ShowImage from \"./ShowImage\";\r\nimport ImageAttachments from \"./ImageAttachments\";\r\nimport ArticleButton from \"./ArticleButton\";\r\nimport CaseWebformCard from \"./CaseWebformCard\";\r\nimport CaseWebformCardPMTADMRCHPSUOP from \"./CaseWebformCardPMTADMRCHPSUOP\";\r\nimport ExitChatCard from \"./ExitChatCard\";\r\nimport NewHeroCard from \"./NewHeroCard\";\r\nimport CreateLead from './CreateLead';\r\nimport DownloadCard from './DownloadCard';\r\nimport LearnMoreCard from \"./LearnMoreCard\";\r\nimport DropDownCard from \"./DropDownCard\";\r\nimport AccessDenied from \"./AccessDenied\";\r\nimport htmlParser, {\r\n convertNodeToElement\r\n} from \"react-html-parser\";\r\nimport StaticLabels from \"../util/staticLabels.json\";\r\nimport { AppContext } from \"../util/appContext\";\r\nimport TridiumHeroCard from \"./TridiumHeroCard\";\r\nimport TridiumArticleModal from \"./TridiumArticleModal\";\r\nimport liveAgentStaticLabels from \"../util/liveAgentStaticLabels.json\";\r\nimport { setCookie, getCookie } from '../util/cookieActions';\r\nimport FaqItem from \"./FaqItem\";\r\nimport LiveAgentDropDown from \"./LiveAgentDropDown\";\r\nimport LoadingErrorScreen from \"./LoadingErrorScreen\";\r\nconst { useSendMessage } = hooks;\r\n\r\nvar emoji = require(\"markdown-it-emoji\");\r\nvar MarkdownIt = require(\"markdown-it\");\r\nconst md = new MarkdownIt({ html: true });\r\nmd.use(emoji);\r\nvar classNames = require(\"classnames\");\r\n\r\nconst options = {\r\n decodeEntities: true,\r\n transform\r\n};\r\n\r\nfunction transform(node, index) {\r\n // all links must open in a new window\r\n if (node.type === \"tag\" && node.name === \"a\") {\r\n node.attribs.target = \"_blank\";\r\n return convertNodeToElement(node, index, transform);\r\n }\r\n // return null to block certain elements\r\n // don't allow
elements\r\n // if (node.type === \"tag\" && node.name === \"span\") {\r\n // return null;\r\n // }\r\n\r\n // Transform into \r\n // A node can be modified and passed to the convertNodeToElement function which will continue to render it and it's children\r\n // if (node.type === \"tag\" && node.name === \"ul\") {\r\n // node.name = \"ol\";\r\n // return convertNodeToElement(node, index, transform);\r\n // }\r\n\r\n // return an element for every \r\n // a key must be included for all elements\r\n // if (node.type === \"tag\" && node.name === \"b\") {\r\n // return {processNodes(node.children, transform)} ;\r\n // }\r\n\r\n // if (node.type === \"tag\" && node.name === \"button\") {\r\n // return (\r\n // \r\n // {processNodes(node.children, transform)}\r\n // \r\n // );\r\n // }\r\n}\r\nfunction GreetUser(userLanguage) {\r\n const timeFormat = AMPMFormat(new Date());\r\n if (timeFormat.ampm === \"AM\") {\r\n // if(timeFormat.hour >=5 && timeFormat.hour <= 11){\r\n // return \"Good morning!\"\r\n // }else{\r\n // return \"Good morning!\"\r\n // }\r\n return userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoodMorning\r\n : \"good morning!\";\r\n } else {\r\n if (timeFormat.hour >= 4 && timeFormat.hour <= 7) {\r\n return userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoodEvening\r\n : \"good evening!\";\r\n }\r\n if (timeFormat.hour >= 1 && timeFormat.hour <= 4) {\r\n return userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoodAfternoon\r\n : \"good afternoon!\";\r\n }\r\n\r\n if (timeFormat.hour === 12) {\r\n return userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoodAfternoon\r\n : \"good afternoon!\";\r\n }\r\n\r\n if (timeFormat.hour > 7 && timeFormat.hour) {\r\n return userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoodEvening\r\n : \"good evening!\";\r\n }\r\n }\r\n}\r\n\r\nfunction AMPMFormat(date) {\r\n var hours = date.getHours();\r\n // var minutes = date.getMinutes();\r\n var ampm = hours >= 12 ? \"PM\" : \"AM\";\r\n hours = hours % 12;\r\n hours = hours ? hours : 12; // the hour '0' should be '12'\r\n // minutes = minutes < 10 ? '0'+minutes : minutes;\r\n // var strTime = hours + ':' + minutes + ' ' + ampm;\r\n return { hour: hours, ampm: ampm };\r\n}\r\n\r\nfunction formatAMPM(date) {\r\n var hours = date.getHours();\r\n var minutes = date.getMinutes();\r\n var ampm = hours >= 12 ? \"PM\" : \"AM\";\r\n hours = hours % 12;\r\n hours = hours ? hours : 12; // the hour '0' should be '12'\r\n minutes = minutes < 10 ? \"0\" + minutes : minutes;\r\n var strTime = hours + \":\" + minutes + \" \" + ampm;\r\n return strTime;\r\n}\r\n\r\nfunction getAgentName(isLiveAgent) {\r\n if (isLiveAgent.available) return isLiveAgent.name;\r\n\r\n return \"Honeywell Assist\";\r\n}\r\n\r\nconst MyLink = ({ children, ...props }) => {\r\n return {children} ;\r\n};\r\n\r\nconst listComponent = ({ children, ...props }) => {\r\n return {children} ;\r\n};\r\nconst Attachment = ({\r\n activity,\r\n attachments,\r\n content,\r\n contentUrl,\r\n contentType,\r\n suggestedActions,\r\n name,\r\n from,\r\n timestamp,\r\n userLanguage,\r\n isLiveAgent,\r\n setLiveAgent,\r\n handleModalChange,\r\n handleMaximizeChange,\r\n handleCloseModalPopup\r\n}) => {\r\nconst [viewOriginal,setOriginality]=useState({});\r\n const sendMessage = useSendMessage();\r\n const context = useContext(AppContext);\r\n const handleSubmit = useCallback(\r\n event => {\r\n let value = event ? event.preventDefault() : \"\";\r\n value = \"\";\r\n sendMessage(sessionStorage.getItem(\"UserLastMessage\"));\r\n },\r\n [sendMessage]\r\n );\r\n\r\n useEffect(() => {\r\n if (window.config.businessUnit === 'HBT-GCEGBT' || window.config.isPersisted) {\r\n setCookie(window.config.businessUnit + '-BotLastResponseTime', timestamp);\r\n }\r\n }, []);\r\n useEffect(()=>{\r\n let checkHistoryNew = getCookie(window.config.businessUnit + '-CheckOriginalId');\r\n //-CheckOriginalId\r\n if(checkHistoryNew){\r\n checkHistoryNew=JSON.parse(checkHistoryNew);\r\n if(Array.isArray(checkHistoryNew)){\r\n let found=false;\r\n let keyIndex =null;\r\n var reduced = checkHistoryNew.reduce(function(filtered, option) {\r\n const keysData=Object.keys(option);\r\n if(content?.viewOriginalLineItemsButtonId){\r\n if (keysData[0]==content?.viewOriginalLineItemsButtonId) {\r\n found=true;\r\n keyIndex=checkHistoryNew.findIndex(item => Object.keys(item).includes(keysData[0]));\r\n }\r\n }\r\n return filtered;\r\n }, []);\r\n if(content?.viewOriginalLineItemsButtonId){\r\n if(found){\r\n setOriginality((prev)=>({\r\n ...prev,\r\n [content.viewOriginalLineItemsButtonId]: checkHistoryNew[keyIndex][content.viewOriginalLineItemsButtonId]\r\n }));\r\n }\r\n else{\r\n setOriginality((prev)=>({\r\n ...prev,\r\n [content.viewOriginalLineItemsButtonId]:false\r\n })); \r\n }\r\n }\r\n }\r\n }\r\n },[content?.viewOriginalLineItemsButtonId]);\r\n const handleAgentMessage = useCallback( event => {\r\n let checkHistory = getCookie(window.config.businessUnit + '-CheckOriginalId');\r\n if(checkHistory){\r\n checkHistory=JSON.parse(checkHistory);\r\n // console.log(checkHistory,\"..checkHistory..\");\r\n if(Array.isArray(checkHistory)){\r\n let found=false;\r\n let keyIndex =null;\r\n var reduced = checkHistory.reduce(function(filtered, option) {\r\n const keysData=Object.keys(option);\r\n if (keysData[0]==content.viewOriginalLineItemsButtonId) {\r\n found=true;\r\n keyIndex=checkHistory.findIndex(item => Object.keys(item).includes(keysData[0]));\r\n }\r\n return filtered;\r\n }, []);\r\n if(found){\r\n // console.log(\"id found\",keyIndex);\r\n setOriginality((prev) => ({\r\n ...prev,\r\n [content.viewOriginalLineItemsButtonId]: !viewOriginal[content.viewOriginalLineItemsButtonId]\r\n }));\r\n checkHistory[keyIndex][content.viewOriginalLineItemsButtonId]=!viewOriginal[content.viewOriginalLineItemsButtonId];\r\n //setCookie(window.config.businessUnit + '-CheckOriginalIdValueChanged',timestamp);\r\n setCookie(window.config.businessUnit + '-CheckOriginalId', JSON.stringify(checkHistory))\r\n }\r\n else{\r\n let submitObject = {\r\n [content.viewOriginalLineItemsButtonId]: !viewOriginal[content.viewOriginalLineItemsButtonId]\r\n }\r\n setOriginality((prev) => ({\r\n ...prev,\r\n [content.viewOriginalLineItemsButtonId]: !viewOriginal[content.viewOriginalLineItemsButtonId]\r\n }))\r\n //setCookie(window.config.businessUnit + '-CheckOriginalIdValueChanged',timestamp);\r\n setCookie(window.config.businessUnit + '-CheckOriginalId', JSON.stringify([...checkHistory, submitObject]))\r\n }\r\n }\r\n }\r\n else{\r\n let submitObject = {\r\n [content.viewOriginalLineItemsButtonId]:!viewOriginal[content.viewOriginalLineItemsButtonId]\r\n }\r\n setCookie(window.config.businessUnit + '-CheckOriginalId', JSON.stringify([submitObject])) \r\n setOriginality((prev)=>({\r\n ...prev,\r\n [content.viewOriginalLineItemsButtonId]:!viewOriginal[content.viewOriginalLineItemsButtonId]\r\n }))\r\n }\r\n });\r\n // if (suggestedActions) {\r\n // return (\r\n // \r\n // {content.includes(\"[GreetDCAUser]\") ? (\r\n // \r\n // {content\r\n // .split(\"/\")[0]\r\n // .replace(\" [GreetDCAUser]\", `, ${GreetUser()}`)}\r\n //
\r\n // ) : (\r\n // {content.split(\"/\")[0]}
\r\n // )}\r\n // {content.split(\"/\")[1]}
\r\n // \r\n // );\r\n // }\r\n\r\n var activityTextClass = classNames({\r\n userActivityClass: from === \"user\",\r\n botActivityClass: from === \"bot\",\r\n activityClass: true\r\n });\r\n\r\n var textBoxClass = classNames({\r\n botTextBox: from === \"bot\",\r\n userTextBox: from === \"user\",\r\n conversationTextBox: true\r\n });\r\n var liveAgentIcon = classNames({\r\n liveAgentIcon: true,\r\n liveAgentIconUser: from === \"user\"\r\n });\r\n var Icon = classNames({\r\n Icon: true,\r\n IconUser: from === \"user\"\r\n });\r\n var botAvatar = classNames({\r\n botAvatar: true,\r\n // botAvatarBot: from === \"bot\",\r\n botAvatarUser: from === \"user\"\r\n // botAvatarAgent: from === \"agent\"\r\n });\r\n var agentAvatar = classNames({\r\n agentAvatar: true\r\n });\r\n var botTimestamp = classNames({\r\n botTimestamp: true,\r\n botTimestampUser: from === \"user\"\r\n // botTimestampBot: from === \"bot,\"\r\n });\r\n var agentTimestamp = classNames({\r\n agentTimestamp: true,\r\n agentTimestampUser: from === \"user\"\r\n // botTimestampBot: from === \"bot,\"\r\n });\r\n\r\n var sendRetry = classNames({\r\n sendRetry: true\r\n });\r\n\r\n var agentLabel = classNames({\r\n agentLabel: true,\r\n agentLabelUser: from === \"user\",\r\n agentLabelBot: from === \"bot\",\r\n agentLabelAgent: from === \"agent\"\r\n });\r\n\r\n var connectLiveagentText = classNames({\r\n \"connectLiveagentText\": true\r\n });\r\n\r\n let welcomecardBotDiv = document.getElementsByClassName('welcomecardBotDivHeight');\r\n if (welcomecardBotDiv.length > 0 && window.config.businessUnit === \"HCE-MARKETING\" && contentType !== 'welcomeCard') {\r\n welcomecardBotDiv[0].style.height = 'auto';\r\n }\r\n\r\n // Generate a unique ID with timestamp and random number\r\n switch (contentType) {\r\n case \"image/gif\":\r\n case \"image/jpeg\":\r\n case \"image/png\":\r\n case \"image/svg\":\r\n case \"image/svg+xml\":\r\n return \r\n \r\n
\r\n {/*
\r\n {getAgentName(isLiveAgent)} \r\n
*/}\r\n
\r\n
\r\n {from === \"bot\"\r\n ? htmlParser(md.render(content),options): content}\r\n
\r\n
\r\n
\r\n \r\n {from === \"user\"\r\n ? \"You\"\r\n : window.config.businessUnit === \"HCE-TRIDIUM\" ? \"Tridium Assist\" : \"Honeywell Assist\"}{\" \"}\r\n | {formatAMPM(new Date(timestamp))}\r\n \r\n
\r\n
\r\n
\r\n {!window.config.isNewUI &&\r\n (from === \"user\" ? (\r\n
\r\n
\r\n ) :\r\n
)\r\n }\r\n
\r\n );\r\n\r\n default:\r\n if (contentUrl) {\r\n return (\r\n \r\n {name}\r\n \r\n );\r\n } else {\r\n switch (contentType) {\r\n case \"welcomeCard\":\r\n return (\r\n // console.log(window.config.countrySelectedOnPortal,\"..window.config.countrySelectedOnPortal\"),\r\n context.setShowSpinnerWheel(false),\r\n context.setMenuItems(content.buttons),\r\n (window.config.businessUnit === \"HBT-GCEGBT\") ?\r\n \r\n
{window.config.language ? context.liveAgentDropDownPreferred ? liveAgentStaticLabels[context.liveAgentDropDownPreferred]?.connectLiveagent:liveAgentStaticLabels[window.config.language]?.connectLiveagent :context.liveAgentDropDownPreferred ? liveAgentStaticLabels[context.liveAgentDropDownPreferred]?.connectLiveagent:liveAgentStaticLabels?.en?.connectLiveagent}
\r\n
{content.text}
\r\n
\r\n
\r\n
\r\n {window.config.businessUnit === \"HBT-GCEGBT\" || window.config.businessUnit === 'SPS-ECOMM' ?\r\n (context.liveAgentName ? liveAgentStaticLabels[window.config.language].leftConversationWithName1 + context.liveAgentName + liveAgentStaticLabels[window.config.language].leftConversationWithName2\r\n : liveAgentStaticLabels[window.config.language].leftConversationWithoutName)\r\n :\r\n (context.liveAgentName ? `Our Representative ${context.liveAgentName} has left the\r\n conversation`: \"Our Representative has left the conversation\")\r\n }\r\n
\r\n {window.config.businessUnit === \"HBT-GCEGBT\" || window.config.businessUnit === 'SPS-ECOMM'?\r\n
{liveAgentStaticLabels[window.config.language].sessionEnd}
\r\n :\r\n
Your session has been ended
}\r\n {window.config.businessUnit === \"HBT-GCEGBT\" || window.config.businessUnit === 'SPS-ECOMM' ?\r\n
\r\n {liveAgentStaticLabels[window.config.language].clickHere}\r\n \r\n :\r\n \r\n Click Here\r\n \r\n\r\n }\r\n {window.config.businessUnit === \"HBT-GCEGBT\" || window.config.businessUnit === 'SPS-ECOMM'?\r\n {liveAgentStaticLabels[window.config.language].newConversation} \r\n :\r\n to start a new conversation \r\n }\r\n \r\n
\r\n
\r\n {window.config.isLACTranslationEnabled && content.viewOriginalLineItemsButtonId ? \r\n !viewOriginal[content.viewOriginalLineItemsButtonId] ?
\r\n
\r\n {htmlParser(md.render(content.text), options)} \r\n
\r\n
:
\r\n
\r\n {htmlParser(md.render(content.text), options)} \r\n English: {htmlParser(md.render(content.englishText), options)} \r\n
\r\n
\r\n :
\r\n
\r\n {htmlParser(md.render(content.text), options)}\r\n
\r\n
}\r\n
\r\n { window.config.isLACTranslationEnabled && content.viewOriginalLineItemsButtonId ?\r\n {formatAMPM(new Date(timestamp))} :{content.agentName} | {formatAMPM(new Date(timestamp))} \r\n }\r\n {window.config.isLACTranslationEnabled && content.viewOriginalLineItemsButtonId?\r\n {!viewOriginal[content.viewOriginalLineItemsButtonId]?content.preferredLanguage ? liveAgentStaticLabels[content.preferredLanguage]?.viewOriginal :\r\n liveAgentStaticLabels?.en?.viewOriginal:content.preferredLanguage ? liveAgentStaticLabels[content.preferredLanguage]?.hideOriginal :\r\n liveAgentStaticLabels?.en?.hideOriginal} :null}\r\n
\r\n
\r\n {!window.config.isNewUI &&
\r\n {content.agentName.toUpperCase().substring(0, 1)}\r\n
}\r\n
\r\n
\r\n {/* {JSON.stringify(content, null, 2)} */}\r\n {\"No renderer for given content type\"}\r\n \r\n );\r\n }\r\n // return \r\n // {/* {JSON.stringify(content, null, 2)} */}\r\n // {\"No renderer for given contenet type\"}\r\n // ;\r\n }\r\n }\r\n};\r\n\r\nexport default Attachment;","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport React, { useCallback, useContext } from \"react\";\r\nimport Markdown from \"markdown-to-jsx\";\r\nimport setLastMessage from \"../util/setLastMessage\";\r\nimport { AppContext } from \"../util/appContext\";\r\nimport {getCookie} from '../util/cookieActions';\r\nimport liveAgentStaticLabels from \"../util/liveAgentStaticLabels.json\";\r\nrequire(\"es6-promise\").polyfill();\r\nrequire(\"isomorphic-fetch\");\r\nvar classNames = require(\"classnames\");\r\n\r\nconst { useSendMessage, useSendEvent } = hooks;\r\n\r\nconst ImBackButton = ({ cardAction: { title, value }, handleFocusSendBox }) => {\r\n const sendMessage = useSendMessage();\r\n const context = useContext(AppContext);\r\n const sendEvent = useSendEvent();\r\n const makeButtonPrimary = title?.toUpperCase() === \"CHAT WITH LIVE AGENT\" && window.config.sbg!=\"PMT\" ||\r\n title?.toUpperCase() === \"CHATTEN SIE MIT EINEM LIVE-AGENTEN\" ||\r\n title?.toUpperCase() === \"DISCUTER AVEC UN AGENT EN DIRECT\" ||\r\n title?.toUpperCase() === \"CHATTA CON L'AGENTE DAL VIVO\" ||\r\n title?.toUpperCase() === \"CHATEAR CON EL AGENTE EN VIVO\" ||\r\n title?.toUpperCase() === \"CHAT MIT LIVE AGENT\" ||\r\n title?.toUpperCase() === \"CHAT MET LIVE AGENT\" ||\r\n title?.toUpperCase() === \"AGENT EN DIRECT\" ||\r\n title?.toUpperCase() === 'AGENTE DAL VIVO' ||\r\n title?.toUpperCase() === 'AGENTE EN VIVO';\r\n \r\n \r\n\r\n const handleClick = useCallback(() => {\r\n handleFocusSendBox();\r\n context.setMenuOpen(false);\r\n context.setMoreOptionsClick(false);\r\n if(getCookie(window.config.businessUnit + '-EnableSendBox')) {\r\n sendEvent('enableSendBoxEventReceived');\r\n }\r\n context.setDisableSendBox(true);\r\n setLastMessage(value);\r\n sendMessage(value);\r\n }, [value, sendMessage, handleFocusSendBox]);\r\n\r\n let suggesteActionButton = classNames({\r\n suggesteActionButton: true,\r\n \"suggesteActionPrimaryButton\" : makeButtonPrimary ? true : false,\r\n LiveAgentUnavailable: (window.config.sbg === \"HBT\" && title.toLowerCase() === liveAgentStaticLabels[window.config.language].LiveAgentUnavailable) ? true : false\r\n });\r\n\r\n if((window.config.businessUnit === \"HBT-GCEGBT\" && title.includes(liveAgentStaticLabels[window.config.language].helpfulBtn))\r\n || (window.config.businessUnit !== \"HBT-GCEGBT\" && title.includes(\"Helpful\"))) {\r\n suggesteActionButton = classNames({\r\n suggesteActionButton: true,\r\n \"suggestedaction-helpul\": true\r\n });\r\n title = \"\";\r\n }\r\n\r\n if((window.config.businessUnit === \"HBT-GCEGBT\" && title.includes(liveAgentStaticLabels[window.config.language].notHelpfulBtn))\r\n || (window.config.businessUnit !== \"HBT-GCEGBT\" && title.includes(\"Not helpful\"))) {\r\n suggesteActionButton = classNames({\r\n suggesteActionButton: true,\r\n \"suggestedaction-nothelpul\": true\r\n });\r\n title = \"\";\r\n }\r\n\r\n return (\r\n \r\n {title} \r\n \r\n );\r\n};\r\n\r\nexport default ImBackButton;\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport { hooks } from 'botframework-webchat-component';\r\nimport React, { useCallback } from 'react';\r\nrequire('es6-promise').polyfill();\r\nrequire('isomorphic-fetch');\r\n\r\nconst { useSendMessageBack } = hooks;\r\n\r\nconst MessageBackButton = ({ cardAction: { displayText, text, title, value } ,handleFocusSendBox}) => {\r\n const sendMessageBack = useSendMessageBack();\r\n\r\n const handleClick = useCallback(() => sendMessageBack(value, text, displayText), [\r\n displayText,\r\n sendMessageBack,\r\n text,\r\n value\r\n ]);\r\n\r\n return (\r\n \r\n MessageBack: {title}\r\n \r\n );\r\n};\r\n\r\nexport default MessageBackButton;\r\n","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport React, { useCallback } from \"react\";\r\nimport Markdown from \"markdown-to-jsx\";\r\nrequire(\"es6-promise\").polyfill();\r\nrequire(\"isomorphic-fetch\");\r\nvar classNames = require(\"classnames\");\r\n\r\nconst { useSendPostBack } = hooks;\r\n\r\nconst PostBackButton = ({\r\n cardAction: { title, value },\r\n handleFocusSendBox\r\n}) => {\r\n const sendPostBack = useSendPostBack();\r\n //const handleClick = useCallback(() => sendPostBack(value), [value, sendPostBack]);\r\n const handleClick = useCallback(() => {\r\n handleFocusSendBox();\r\n sendPostBack(value);\r\n }, [value, sendPostBack, handleFocusSendBox]);\r\n let suggesteActionButton = classNames({\r\n suggesteActionButton: true\r\n });\r\n return (\r\n \r\n {title} \r\n \r\n );\r\n};\r\n\r\nexport default PostBackButton;\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React from 'react';\r\nimport ImBackButton from './ImBackButton';\r\nimport MessageBackButton from './MessageBackButton';\r\nimport PostBackButton from './PostBackButton';\r\nimport add from \"../images/svgLatest/add.svg\";\r\nrequire('es6-promise').polyfill();\r\nrequire('isomorphic-fetch');\r\n\r\n// \"cardAction\" could be either, \"imBack\", \"messageBack\", or \"postBack\".\r\nexport default ({ cardAction, handleFocusSendBox, handleClick }) => {\r\n switch (cardAction.type) {\r\n case 'messageBack':\r\n return \r\n {cardAction.title}\r\n \r\n )\r\n\r\n // Suggested Actions as URL\r\n case 'ActionTypes.OpenUrl':\r\n return (\r\n \r\n \r\n {cardAction.title} \r\n \r\n );\r\n\r\n default:\r\n return \r\n {startArray.map((cardAction, index) => (\r\n \r\n )\r\n }\r\n \r\n return (\r\n !!suggestedActions[0].length && (\r\n \r\n \r\n
\r\n {suggestedActions[0].length < 5 ?\r\n suggestedActions[0].map((cardAction, index) => (\r\n \r\n
\r\n )\r\n );\r\n};\r\n\r\nexport default SuggestedActions;\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\n// This function will follow a path to get a value from an object.\r\n// If the path leads to \"undefined\", we will return \"undefined\" instead.\r\nexport default function getValueOrUndefined(object, ...path) {\r\n if (typeof object !== 'undefined' && path.length) {\r\n const key = path.shift();\r\n\r\n return getValueOrUndefined(object[key], ...path);\r\n } else {\r\n return object;\r\n }\r\n}\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport { useEffect} from 'react';\r\n\r\nfunction useKeyPress(handler) {\r\n // State for keeping track of whether key is pressed\r\n // const [keyPressed, setKeyPressed] = useState(false);\r\n \r\n \r\n \r\n \r\n // Add event listeners\r\n useEffect(() => {\r\n\r\n // If pressed key is our target key then set to true\r\n function downHandler({ key }) {\r\n if (key === 'Escape') {\r\n handler([]);\r\n // setKeyPressed(true);\r\n }\r\n }\r\n window.addEventListener('keydown', downHandler);\r\n // window.addEventListener('keyup', upHandler);\r\n // Remove event listeners on cleanup\r\n return () => {\r\n window.removeEventListener('keydown', downHandler);\r\n // window.removeEventListener('keyup', upHandler);\r\n };\r\n }); // Empty array ensures that effect is only run on mount and unmount\r\n \r\n return '';\r\n }\r\n\r\n export default useKeyPress;","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\n//import React from 'react';\r\nimport axios from 'axios';\r\nimport { getCookie } from '../util/cookieActions';\r\nimport qs from 'qs'\r\n// import config from \"../config.json\";\r\n// import config from \"../../public/config.json\";\r\n\r\nexport const getToken = async () => {\r\n let res;\r\n if(window.config.isNewTokenStrategy){\r\n let devCookie = getCookie(window.config.businessUnit + '-dcaDevCookie');\r\n res = await axios.post(window.config[\"gatewayUrl\"]+\"ui/directlinetoken?code=\"+window.config[\"d4e13c296cf1fd10beca8bfa4e804bc4\"]?.split(\"&=\")[1],\r\n { \"businessUnit\": window.config.businessUnit, \"isAEM\": window.config.isAEM ? true : false,\"isChina\":window.config.isChina,\"isFAQ2.0\":window.config.isFAQ2 ,\"isDev\":devCookie?true:false},\r\n {\r\n headers:\r\n {'Content-Type': 'application/json' }\r\n });\r\n console.log(res,\"..res\")\r\n }\r\n return res;\r\n}\r\nexport const sendPrivacyNotAccepted = async () => {\r\n if (!window.config.isChina) {\r\n let res;\r\n res = await axios.post(window.config[\"gatewayUrl\"] + \"ui/privacyfunction\",\r\n {\r\n pageUrl: localStorage.getItem(\"pageUrl\"),\r\n value: new Date(),\r\n sbg: window.config.sbg,\r\n gbe: window.config.gbe,\r\n },\r\n {\r\n headers:\r\n { \r\n 'Content-Type': 'application/json',\r\n 'x-api-key':window.config[\"f3a7b1c4e8d2a0b1c6e9f8a4d7c2e1f5\"]?.split(\"&=\")[1]\r\n }\r\n });\r\n console.log(res, \"..res\")\r\n return res;\r\n }\r\n else {\r\n return null;\r\n }\r\n}\r\n\r\n\r\nexport const getRefreshToken = async () => {\r\n const res = await axios.post('https://directline.botframework.com/v3/directline/tokens/refresh', {}, { headers: { 'Authorization': `Bearer ${getCookie(window.config.businessUnit + '-Token')}`, 'Cache-Control': 'no-cache,no-store', 'Expires': 0, 'Pragma': 'no-cache' } });\r\n return res;\r\n}\r\n\r\n\r\nexport const getSuggestedInput = async (searchValue, appInsights) => {\r\n \r\n const url =window.config[\"gatewayUrl\"]+\"ui/search?code=\"+window.config[\"d4e13c296cf1fd10beca8bfa4e804sear4ch\"]?.split(\"&=\")[1]\r\n\r\n const requestBody = {\r\n \"suggesterName\" : window.config[\"3349726563746c696e650e07c17c22c\"].split(\"&=\")[1],\r\n \"indexName\": window.config[\"5rte2b5d0a4f9dfe9f3b7a88c17c55r\"].split(\"&=\")[1],\r\n \"apiVersion\": window.config.apiVersion,\r\n \"searchServiceName\":window.config[\"5589726563746c696e650e07c17c55e\"]?.split(\"&=\")[1],\r\n \"searchValue\": searchValue,\r\n \"businessUnit\": window.config.businessUnit,\r\n \"searchServiceAPiKey\": (window.config.businessUnit === 'PMT-HPS' || window.config.businessUnit === 'SPS-ECOMM')?window.config.searchServiceApi.split(\"&=\")[1]: window.config[\"7f3e2b5d0a4f9dfe9f3b7a88c17c66d\"]?.split(\"&=\")[1],\r\n };\r\n\r\n try {\r\n const response = await axios.post(url, requestBody, {\r\n headers:\r\n {'Content-Type': 'application/json' }\r\n });\r\n if (response.status !== 200) {\r\n console.log('Unexpected response status:', response.status);\r\n return null; \r\n }\r\n return response.data; //function will return value directly in body.\r\n } catch (error) {\r\n console.log('error at autosuggestion:', error);\r\n\r\n if (error.response) {\r\n appInsights.trackTrace({ message: \"Exceptions\", properties: { name: \"Suggested input error\", message: error.message, stack: error.stack } });\r\n return null;\r\n };\r\n }\r\n}","export const formatTime = (timer) => {\r\n const getSeconds = `0${(timer % 60)}`.slice(-2)\r\n const minutes = `${Math.floor(timer / 60)}`\r\n const getMinutes = `0${minutes % 60}`.slice(-2)\r\n const getHours = `0${Math.floor(timer / 3600)}`.slice(-2)\r\n \r\n return `${getHours} : ${getMinutes} : ${getSeconds}`\r\n }","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport React, { useState, useContext, useRef, useCallback, useEffect } from \"react\";\r\nimport timer from '../images/svgLatest/Timer_HBT.svg';\r\nimport { AppContext } from \"../util/appContext\";\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport CaseWebformModal from './CaseWebformModal';\r\nimport {formatTime} from \"../util/timer\";\r\nimport liveAgentStaticLabels from \"../util/liveAgentStaticLabels.json\";\r\nimport {getCookie} from '../util/cookieActions';\r\n\r\nconst classNames = require(\"classnames\");\r\nconst { useSendEvent } = hooks;\r\nconst TimerBox_Main =({ isMaximised,handleModalChange,showTimerBox,setShowTimerBox, handleSurveyCardChange, setHeaderIconsDisplay, setLiveAgent})=>{\r\n const [timerCount,setTimerCount]=useState(0);\r\n const _isMounted = useRef(true);\r\n const context = useContext(AppContext);\r\n const [showArticleModal, setArticleModal] = useState(false);\r\n const sendMessage = useSendEvent();\r\n const botTimeStamp = getCookie(window.config.businessUnit + '-BotLastResponseTime');\r\n\r\n\r\n function nth(n){return[\"st\",\"nd\",\"rd\"][((n+90)%100-10)%10-1]||\"th\"}\r\n\r\n React.useEffect(() => {\r\n var interval = null\r\n if(_isMounted){\r\n if (showTimerBox) {\r\n setTimerCount(0);\r\n interval= setInterval(() => { setTimerCount((timerCount) => timerCount + 1); }, 1000);\r\n } else {\r\n clearInterval(interval);\r\n }\r\n }\r\n return () => { _isMounted.current = false; clearInterval(interval); }\r\n }, [showTimerBox]);\r\n \r\n \r\n const userCountMessage = context.usersCount === 0 ? liveAgentStaticLabels[\"en\"].checkQueue : \r\n `${context.usersCount}${nth(parseInt(context.usersCount,10))}` + liveAgentStaticLabels[\"en\"].queueMessage2;\r\n \r\n \r\n function formatAMPM(date) {\r\n var hours = date.getHours();\r\n var minutes = date.getMinutes();\r\n var ampm = hours >= 12 ? \"PM\" : \"AM\";\r\n hours = hours % 12;\r\n hours = hours ? hours : 12; // the hour '0' should be '12'\r\n minutes = minutes < 10 ? \"0\" + minutes : minutes;\r\n var strTime = hours + \":\" + minutes + \" \" + ampm;\r\n context.setLastTimestamp(strTime);\r\n return strTime;\r\n }\r\n\r\n var sendBoxContainerClass = classNames({\r\n \"send-box-container_HBT\": true,\r\n displayNone: !isMaximised\r\n });\r\n\r\n var connectLiveagentText = classNames({\r\n \"connectLiveagentText\": true,\r\n displayNone: !isMaximised\r\n });\r\n\r\n const handleArticleModalSubmit = useCallback((event, comments, communicationMode, phoneNumber) => {\r\n context.setMenuOpen(false);\r\n if (showArticleModal) {\r\n window.parent.postMessage({ key: 'display_article_popup', origin: window.location.origin }, window.config.pageOrigin);\r\n handleQuitAgentQueue();\r\n } else {\r\n window.parent.postMessage({ key: 'hide_article_popup', origin: window.location.origin}, window.config.pageOrigin);\r\n }\r\n setArticleModal(!showArticleModal);\r\n sendMessage('webformPopupSubmit', {webformComment: comments, preferredCommunicationMode: communicationMode + \" \" +phoneNumber});\r\n }, [showArticleModal, setArticleModal]);\r\n\r\n const handleArticleModalClose = useCallback( event => {\r\n context.setMenuOpen(false);\r\n if(showArticleModal){\r\n window.parent.postMessage({key:'display_article_popup', origin: window.location.origin}, window.config.pageOrigin);\r\n handleQuitAgentQueue();\r\n }else {\r\n window.parent.postMessage({key:'hide_article_popup', origin: window.location.origin}, window.config.pageOrigin);\r\n } \r\n setArticleModal(!showArticleModal);\r\n },[showArticleModal,setArticleModal]);\r\n\r\n\r\n const handleExitAgentQueue = () => {\r\n sendMessage('exitchatinqueue');\r\n sendMessage('ExitChatInQueueCancelSession');\r\n sendMessage('exitQueueButton');\r\n setShowTimerBox(false);\r\n context.setLiveAgent(false);\r\n context.setShowSendBox(true);\r\n if(getCookie(window.config.businessUnit + '-EnableSendBox')) {\r\n sendMessage('enableSendBoxEventReceived');\r\n }\r\n context.setDisableSendBox(true);\r\n context.setEnableScroll(true);\r\n };\r\n\r\n const handleQuitAgentQueue = () => {\r\n sendMessage('CancelSession');\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setShowGoBackbutton(false);\r\n context.setEnableScroll(false);\r\n };\r\n \r\n return(\r\n \r\n
{context.liveAgentDropDownPreferred ? liveAgentStaticLabels[context.liveAgentDropDownPreferred]?.connectLiveagent:liveAgentStaticLabels[\"en\"].connectLiveagent}
\r\n
\r\n
\r\n
{formatTime(timerCount)}
\r\n
{userCountMessage}
\r\n
{liveAgentStaticLabels[\"en\"].exitQueue} \r\n \r\n {showArticleModal ?
: null}\r\n
\r\n
\r\n
{context.liveAgentDropDownPreferred ? liveAgentStaticLabels[context.liveAgentDropDownPreferred]?.connectLiveagent:liveAgentStaticLabels[window.config.language].connectLiveagent}
\r\n
\r\n
\r\n
{formatTime(timerCount)}
\r\n
{userCountMessage}
\r\n
{liveAgentStaticLabels[window.config.language].exitQueue} \r\n \r\n {showArticleModal ?
: null}\r\n
\r\n
\r\n \r\n
\r\n {activities\r\n // Currently, this sample only displays an activity of type \"message\"\r\n .filter(({ type }) => type === \"message\")\r\n // We need to hide \"postBack\" message sent by the user\r\n .filter(\r\n ({ channelData: { postBack } = {}, from: { role } }) =>\r\n !(role === \"user\" && postBack)\r\n )\r\n // Normalize the activity:\r\n // - Every activity should have an \"attachments\" array, consisting of zero or more attachments:\r\n // - If this is a \"messageBack\" message, we should use the \"displayText\",\r\n // because \"text\" is being submitted to bot, and \"displayText\" is what we use to override what the bot displays to the user.\r\n .map(activity => ({\r\n ...activity,\r\n attachments: activity.attachments || [],\r\n text:\r\n getValueOrUndefined(\r\n activity,\r\n \"channelData\",\r\n \"messageBack\",\r\n \"displayText\"\r\n ) || activity.text\r\n }))\r\n // Filter out all empty messages (no attachments or text)\r\n .filter(({ attachments, text }) => attachments.length || text)\r\n .map((activity, index) => (\r\n \r\n {scrollDown(bodyRef)}\r\n \r\n {!!activity.text && (\r\n // We are using the very same component for text message and attachments.\r\n // This is because, attachments can also have \"text/markdown\" or \"text/plain\" content.\r\n // In this case, we prefer to have a single component for both of them.\r\n \r\n )}\r\n {!!activity.attachments.length && (\r\n \r\n {activity.attachments.map((attachment, index) => (\r\n \r\n \r\n ))}\r\n \r\n )}\r\n \r\n \r\n ))}\r\n \r\n \r\n
\r\n
\r\n {context.isLiveAgent === false && !window.config.isNewUI &&\r\n
}\r\n {context.isLiveAgent && !window.config.isNewUI &&\r\n
\r\n {context.liveAgentName.toUpperCase().substring(0, 1)}\r\n
\r\n }\r\n {/*
\r\n
*/}\r\n\r\n
\r\n
\r\n
\r\n
\r\n ) : (\r\n \"\"\r\n )}\r\n \r\n
\r\n
\r\n ) : (\r\n \"\"\r\n )} */}\r\n {showTimerBox && window.config.businessUnit === \"HBT-GCEGBT\" &&\r\n \r\n \r\n }\r\n {showTimerBox && window.config.businessUnit !== \"HBT-GCEGBT\" &&\r\n \r\n \r\n }\r\n {context.showSendBox && window.config.isNewUI &&\r\n \r\n
\r\n
\r\n {(searchResult.length && (context.enableSendBoxHBT || !context.disableSendBox) && !context.isLiveAgent ? (\r\n
\r\n
\r\n {searchResult.map((data, index) => (\r\n \r\n \r\n
\r\n \r\n {data.suggestedText} \r\n
\r\n \r\n \r\n ))}\r\n \r\n
\r\n ) : null)}\r\n
\r\n {/* This is the send box, and suggested actions change based on the send box, not activity */}\r\n {/*
\r\n {(context.enableSendBoxHBT || !context.disableSendBox ?
: null)}\r\n
\r\n
\r\n {(searchResult.length && !context.disableSendBox ? (\r\n
\r\n
\r\n {searchResult.map((data, index) => (\r\n \r\n \r\n
\r\n \r\n {data.suggestedText} \r\n
\r\n \r\n \r\n ))}\r\n \r\n
\r\n ) : null)}\r\n\r\n
\r\n {/* This is the send box, and suggested actions change based on the send box, not activity */}\r\n {/*
\r\n\r\n {(!context.disableSendBox ?
: null)}\r\n\r\n
\r\n {/* {!context.isLiveAgent && !context.hideStickyMenu &&
} */}\r\n
\r\n {window.config.businessUnit === 'HBT-GCEGBT' && !context.isLiveAgent && !showTimerBox && !context.hideStickyMenu &&
}\r\n
\r\n
\r\n );\r\n};\r\n\r\nexport default PlainWebChat;\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React from 'react';\r\nvar classNames = require('classnames');\r\n\r\n\r\nconst ErrorHandler = ({message, isMaximised}) => {\r\n\r\n\r\n var errorHandlerClass = classNames({\r\n erroHandler: true,\r\n displayNone:!isMaximised\r\n })\r\n\r\n \r\n\r\n return(\r\n
\r\n {message.text}\r\n {message.subText && (\r\n
{message.subText}
\r\n )}\r\n {message.link &&(
\r\n {message.link.text} \r\n
)}\r\n
\r\n
\r\n
\r\n {surveyLink === \"error\" ?\r\n
\r\n
\r\n
\r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n
\r\n
\r\n
\r\n {window.config.isNewUI ? \r\n
: \r\n
}\r\n { window.config.businessUnit === \"HCE-TRIDIUM\" ?
Tridium Assist :
Honeywell Assist }\r\n
\r\n
\r\n
\r\n {/* {window.config.sbg === \"AERO\" ? (\r\n \"\"\r\n ) : (\r\n
\r\n )} */}\r\n { window.config.sbg === \"AERO\" || window.config.sbg === \"HBT\" || window.config.sbg === \"PMT\" || window.config.businessUnit === 'HCE-TRIDIUM' || window.config.businessUnit === 'SPS-ECOMM' || window.config.businessUnit === 'SPS-PPR' || window.config.businessUnit === 'SPS-HIS' || window.config.businessUnit === 'SPS-GDM' || window.config.businessUnit === 'SPS-PSS' ? (\r\n
\r\n
\r\n {surveyLink === \"error\" ? \r\n (userLanguage ?\r\n StaticLabels[userLanguage.toLowerCase()].SURVEYERROR\r\n :\r\n \"We're experiencing trouble loading the survey, please try again later. For persistent issues, contact us without hesitation\")\r\n :\r\n (userLanguage ? \r\n (window.config.businessUnit === \"HCE-TRIDIUM\" ? StaticLabels[userLanguage.toLowerCase()].SURVEYOPTIONTRIDIUM : (window.config.businessUnit === \"HBT-GCEGBT\")?StaticLabels[userLanguage.toLowerCase()].SURVEYOPTIONBA:StaticLabels[userLanguage.toLowerCase()].SURVEYOPTION)\r\n : \r\n (window.config.businessUnit === \"HCE-TRIDIUM\" ? \"To help improve our Tridium Virtual Assist, please tell us about your interaction today.\" : \"To help improve our Honeywell Assist, please tell us about your interaction today.\"))}\r\n
\r\n
\r\n {(window.config.businessUnit === \"HBT-GCEGBT\")?\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].yesandskip\r\n : \"YES, CLOSE\"}\r\n :\r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].SKIPSURVEY\r\n : \"SKIP & CLOSE\"}\r\n }\r\n {(window.config.businessUnit === \"HBT-GCEGBT\")?null:\r\n {\r\n handleSurveyLinkClick_Submit();\r\n }}\r\n >\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GOTOSURVEY\r\n : \"GO TO SURVEY\"}\r\n }\r\n {context.showGoBackbutton ? (window.config.businessUnit === \"HBT-GCEGBT\")? {\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n // handleModalChange({isOpenModal:false})\r\n handleSurveyGoBackClick();\r\n }}\r\n >\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].closeandno:\"NO, GO BACK\"}\r\n : {\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n // handleModalChange({isOpenModal:false})\r\n handleSurveyGoBackClick();\r\n }}\r\n >\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoBack:\"Go Back\"}\r\n : \"\"}\r\n
\r\n
\r\n ) : (\r\n
\r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].SURVEYOPINION\r\n : \"YOUR OPINIONS MATTERS!\"}\r\n \r\n
\r\n {userLanguage\r\n ? window.config.businessUnit === \"SPS-LMT\" ? StaticLabels[userLanguage.toLowerCase()].SURVEYOPTIONLMT:(window.config.businessUnit === \"HBT-GCEGBT\")? StaticLabels[userLanguage.toLowerCase()].SURVEYOPTIONBA: StaticLabels[userLanguage.toLowerCase()].SURVEYOPTION\r\n : \"To help improve our Honeywell Assist, please tell us about your interaction today.\"}\r\n
\r\n
\r\n
\r\n \r\n
\r\n
\r\n {(window.config.businessUnit === \"HBT-GCEGBT\")?\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].yesandskip\r\n : \"YES, CLOSE\"}\r\n :\r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].SKIPSURVEY\r\n : \"SKIP & CLOSE\"}\r\n }\r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].SUBMITSURVEY\r\n : \"SUBMIT & CLOSE\"}\r\n \r\n {context.showGoBackbutton ? (window.config.businessUnit === \"HBT-GCEGBT\")? {handleSurveyGoBackClick()}}\r\n >\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].closeandno:\"NO, GO BACK\"}\r\n : {handleSurveyGoBackClick()}}\r\n >\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].GoBack:\"Go Back\"}\r\n : \"\"}\r\n
\r\n
\r\n )}\r\n
\r\n
\r\n {children}\r\n \r\n );\r\n};\r\n\r\n\r\n\r\n\r\n\r\nconst PrivacyPolicy = ({handleModalChange,handleMaximizeChange,handleCloseModalPopup,isMaximised, setDirectLineTokenCall}) => {\r\n const [privacyPolicyAccepted, setPrivacyAccepted] = useState(false);\r\n const [isPrivacyAccepted, setIsPrivacyAccepted] = useState(getCookie(window.config.businessUnit + '-isPrivacyAccepted')?true:false);\r\n const context = useContext(AppContext);\r\n const [currentPageTitle, setCurrentPageTitle] = useState(\"\")\r\n const [currentPageLanguage, setCurrentPageLanguage] = useState(\"\")\r\n const [currentCountrySelectedOnPortal, setCurrentCountrySelectedOnPortal] = useState(context.countrySelectedOnPortal?context.countrySelectedOnPortal:\"US\");\r\n let contentPrivacy=\"\";\r\n let languageSelected = window.config.language ? window.config.language : \"en\";\r\n const modalChange=handleModalChange({\r\n isOpenModal: false,\r\n value: null,\r\n target: 'closeLaunchIcon',\r\n });\r\n if (window.config.businessUnit === 'SPS-ECOMM') {\r\n if (languageSelected === \"en_GB\" || languageSelected === \"ja\") {\r\n languageSelected = \"en\";\r\n } else if (languageSelected === \"fr_CA\") {\r\n languageSelected = \"fr\";\r\n } else if (languageSelected === \"es_CO\") {\r\n languageSelected = \"es\";\r\n }\r\n }\r\n if (String(currentCountrySelectedOnPortal).toLowerCase() == \"us\" && !window.config.isChina) {\r\n if (languageSelected) {\r\n contentPrivacy = StaticLabels[languageSelected].consentPrivacyUS;\r\n }\r\n else {\r\n contentPrivacy = StaticLabels[\"en\"].consentPrivacyUS;\r\n }\r\n }\r\n else if(window.config.isChina){\r\n if (languageSelected) {\r\n contentPrivacy = StaticLabels[languageSelected].consentPrivacyChina;\r\n }\r\n else {\r\n contentPrivacy = StaticLabels[\"en\"].consentPrivacyChina;\r\n }\r\n }\r\n else {\r\n if (languageSelected) {\r\n contentPrivacy = StaticLabels[languageSelected].consentPrivacy;\r\n }\r\n else {\r\n contentPrivacy = StaticLabels[\"en\"].consentPrivacy;\r\n }\r\n }\r\n const welcomPolicyclassName = `welcomePolicySection ${window.config.isChina ? 'welcomePolicySectionChina' : ''}`;\r\n\r\n const removeDLCookies = () => {\r\n eraseCookie(window.config.businessUnit + '-Token');\r\n eraseCookie(window.config.businessUnit + '-Conversation');\r\n eraseCookie(window.config.businessUnit + '-botMaximise');\r\n eraseCookie(window.config.businessUnit + '-AuthToken');\r\n eraseCookie(window.config.businessUnit + '-OldCoversation');\r\n eraseCookie(window.config.businessUnit + '-Language');\r\n eraseCookie(window.config.businessUnit + '-EnableSendBox');\r\n eraseCookie(window.config.businessUnit + '-BotLastResponseTime');\r\n eraseCookie(window.config.businessUnit + '-botMaximiseTime');\r\n eraseCookie(window.config.businessUnit + '-CheckOrderLob');\r\n eraseCookie(window.config.businessUnit + '-CheckOriginalId');\r\n eraseCookie(window.config.businessUnit + '-WebPopup');\r\n };\r\n const sendEvent = useSendEvent();\r\n \r\n var headerClass = classNames({\r\n headerMax: true,\r\n header: true\r\n });\r\n \r\nfunction formatAMPM(date) {\r\n var hours = date.getHours();\r\n // var minutes = date.getMinutes();\r\n var ampm = hours >= 12 ? 'PM' : 'AM';\r\n hours = hours % 12;\r\n hours = hours ? hours : 12; // the hour '0' should be '12'\r\n // minutes = minutes < 10 ? '0'+minutes : minutes;\r\n // var strTime = hours + ':' + minutes + ' ' + ampm;\r\n return { hour: hours, ampm: ampm };\r\n}\r\n\r\n const GreetUser=()=>{\r\n const timeFormat = formatAMPM(new Date());\r\n const language = languageSelected ?languageSelected:\"en\";\r\n if (timeFormat.ampm === 'AM') {\r\n return StaticLabels[language].GoodMorning;\r\n } else {\r\n if (timeFormat.hour >= 4 && timeFormat.hour <= 7) {\r\n return StaticLabels[language].GoodEvening;\r\n }\r\n if (timeFormat.hour >= 1 && timeFormat.hour <= 4) {\r\n return StaticLabels[language].GoodAfternoon;\r\n }\r\n \r\n if (timeFormat.hour === 12) {\r\n return StaticLabels[language].GoodAfternoon;\r\n }\r\n \r\n if (timeFormat.hour > 7 && timeFormat.hour) {\r\n return StaticLabels[language].GoodEvening;\r\n }\r\n }\r\n }\r\n const handleArticleModalClose=()=>{\r\n removeDLCookies();\r\n setIsPrivacyAccepted(true);\r\n setPrivacyAccepted(true);\r\n setCookie(window.config.businessUnit + '-isPrivacyAccepted', true);\r\n setDirectLineTokenCall();\r\n }\r\n const handleClick = async () => {\r\n console.log(\"called\");\r\n // Make the API call\r\n modalChange();\r\n if(!window.config.isChina){\r\n sendPrivacyNotAccepted();\r\n }\r\n };\r\n\r\n return (\r\n \r\n {!isPrivacyAccepted?\r\n <>
\r\n
\r\n
\r\n
Honeywell Assist \r\n
\r\n
\r\n \r\n \r\n \r\n
\r\n
\r\n
\r\n {!isPrivacyAccepted && <>\r\n
\r\n
\r\n
{languageSelected ? StaticLabels[languageSelected].greetUserPrivacy.replace(\"[GreetDCAUser]\", `${GreetUser()}`):StaticLabels[\"en\"].greetUserPrivacy.replace(\"[GreetDCAUser]\", `${GreetUser()}`)}
\r\n
\r\n
\r\n
\r\n }\r\n
\r\n
\r\n {languageSelected ? StaticLabels[languageSelected].acceptText : StaticLabels[\"en\"].acceptText} \r\n {languageSelected ? StaticLabels[languageSelected].declineText : StaticLabels[\"en\"].declineText} \r\n
\r\n
:
\r\n }\r\n
\r\n {!!directLine ? (\r\n // We are using the \"Composer\" component here, which all descendants will have access to the Web Chat API by HOC-ing thru \"connectToWebChat\".\r\n \r\n {!showSpinner && !isSurveyOpen && !satmatrixSurveyIFrame ? (\r\n \r\n );\r\n};\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nconst getCWACookies = (name) => {\r\n\r\n return sessionStorage.getItem(name);\r\n // var nameEQ = name + '=';\r\n // var ca = document.cookie.split(';');\r\n \r\n // for (var i = 0; i < ca.length; i++) {\r\n // var c = ca[i];\r\n \r\n // while (c.charAt(0) === ' ') {\r\n // c = c.substring(1, c.length);\r\n // }\r\n \r\n // if (c.indexOf(nameEQ) === 0) return c.substring(nameEQ.length, c.length);\r\n // }\r\n \r\n // return null;\r\n }\r\n\r\n export default getCWACookies;","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React,{ useContext, useCallback} from 'react';\r\nimport Modal from 'react-modal';\r\nimport StaticLabels from '../util/staticLabels.json';\r\nimport { hooks } from \"botframework-webchat-component\";\r\nimport BackMenu_HBT from '../images/svgLatest/BackMenu_HBT.svg';\r\nimport { AppContext } from '../util/appContext';\r\nimport { getCookie, eraseCookie } from '../util/cookieActions';\r\nconst classNames = require('classnames');\r\nconst { useSendEvent } = hooks;\r\n \r\n\r\n const ChatModal = ({handleModalChange, handleRefreshModalPopup, handleCloseModalPopup, handleMaximizeChange, isOpenModal, refresh,close,userLanguage}) =>{\r\n\r\n const context = useContext(AppContext);\r\n \r\n const confirmButton = classNames({\r\n restartYesButton:true,\r\n 'btn-primary':true,\r\n 'restartNew_HBT' : (window.config.isNewUI && context.modalProps.refresh) ? true : false\r\n });\r\n const cancelButton = classNames({\r\n restartNoButton:true,\r\n 'btn-secondary':true,\r\n 'restartNew_HBT' : (window.config.isNewUI && context.modalProps.refresh) ? true : false\r\n });\r\n\r\n let customStyles;\r\n if(window.config.isNewUI && context.modalProps.refresh) {\r\n customStyles = {\r\n content : {\r\n top: 'auto',\r\n left: 'auto',\r\n right: 'auto',\r\n bottom: '0',\r\n width: '100%',\r\n borderRadius: '8px',\r\n border: '1.5px solid #d0d0d0',\r\n padding: '9px 20px',\r\n animation: '1s appear forwards'\r\n }\r\n };\r\n }\r\n else {\r\n customStyles = {\r\n content : {\r\n top: '45%',\r\n left: '50%',\r\n right: 'auto',\r\n bottom: 'auto',\r\n marginRight: '-50%',\r\n transform: 'translate(-50%, -50%)'\r\n }\r\n };\r\n }\r\n \r\n const sendMessage = useSendEvent();\r\n\r\n const handleRefreshYes = useCallback(event => {\r\n if(getCookie(window.config.businessUnit + '-adjustResize') && window.config.isAdjustable==true) {\r\n eraseCookie(window.config.businessUnit + '-adjustResize');\r\n }\r\n sendMessage('updateTranscriptAndResolveCase',{sendRefreshEvent: true});\r\n handleRefreshModalPopup();\r\n },\r\n [sendMessage,handleRefreshModalPopup]\r\n );\r\n\r\n\r\n const handleCloseYes = useCallback(event => {\r\n if(getCookie(window.config.businessUnit + '-adjustResize') && window.config.isAdjustable==true) {\r\n eraseCookie(window.config.businessUnit + '-adjustResize');\r\n }\r\n sendMessage('updateTranscriptAndResolveCase');\r\n sendMessage(\"CancelSession\");\r\n handleCloseModalPopup();\r\n handleMaximizeChange();\r\n },\r\n [sendMessage, handleCloseModalPopup, handleMaximizeChange]\r\n );\r\n\r\n \r\n return(\r\n {\r\n return document.getElementById('main')}\r\n /* Function that will be called to get the parent element\r\n that the modal will be attached to. */}\r\n > \r\n {\r\n context.modalProps.refresh && window.config.isNewUI && (\r\n \r\n
\r\n
\r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].RestartChat\r\n : \"Restart Chat\"} \r\n
\r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].RestartChatBody\r\n : \"Are you sure you want to restart? This will clear the memory about your conversation so far.\"}\r\n
\r\n
\r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].Cancel\r\n : \"Cancel\"}\r\n \r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].RestartChat\r\n : \"RESTART CHAT\"}\r\n \r\n
\r\n
\r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].StartFreshConversation\r\n : \"Do you want to start fresh conversation?\"}\r\n \r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].ClearConversation\r\n : \"This will clear my memory about your conversation so far.\"}\r\n
\r\n
\r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].No\r\n : \"No\"}\r\n \r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].Yes\r\n : \"Yes\"}\r\n \r\n
\r\n
\r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].EndConversation\r\n : \"Do you wish to end your conversation?\"}\r\n \r\n
\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].ClearAndCloseConversation\r\n : \"This will clear the memory about your conversation so far and close the bot.\"}\r\n
\r\n
\r\n \r\n {\" \"}\r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].Cancel\r\n : \"Cancel\"}\r\n \r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].Confirm\r\n : \"Confirm\"}\r\n \r\n
\r\n
\r\n
Do you wish to end your conversation? \r\n
\r\n Cancel \r\n Quit and Create Ticket \r\n
\r\n
\r\n
\r\n {context?.isAccountChanged ?\r\n userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].AccountChanged : \"Account Changed\"\r\n :\r\n userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].SessionEnded : \"Session Timeout\"}\r\n \r\n
\r\n {context?.isAccountChanged ?\r\n userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].AccountChangeMessage : \"You've changed your account. Please choose ok to clear all previous conversations and restart the conversation.\"\r\n :\r\n userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].SessionEndMessage : \"You're being timed out due to inactivity. Please choose ok to clear all previous conversations and close the bot.\"}\r\n
\r\n
\r\n \r\n {userLanguage\r\n ? StaticLabels[userLanguage.toLowerCase()].Okay : \"Ok\"}\r\n \r\n \r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
\r\n
{window.config.businessUnit === \"HCE-TRIDIUM\" ? 'Tridium Assist' : 'Honeywell Assist'} \r\n
\r\n {headerIconsDisplay ? (\r\n
\r\n \r\n {window.config.isAdjustable ?\r\n :null}\r\n \r\n \r\n \r\n \r\n \r\n \r\n\r\n \r\n \r\n \r\n \r\n ) : surveyLink === \"\" ? \"\" :\r\n (\r\n
\r\n \r\n \r\n \r\n \r\n )}\r\n
\r\n {isMaximised ? (\r\n context.showHeaderFooter &&\r\n (window.config.isNewUI ?\r\n renderHBTGCEGBT_HEADER()\r\n :\r\n
\r\n
\r\n
\r\n
\r\n {window.config.businessUnit === \"HBT-GCEGBT\" ?\r\n
:\r\n
}\r\n\r\n {window.config.businessUnit === \"HCE-TRIDIUM\" ?
Tridium Assist :
Honeywell Assist }\r\n
\r\n {headerIconsDisplay ? (\r\n
\r\n {window.config.businessUnit === \"SPS-PPR\" || window.config.businessUnit === \"SPS-ECOMM\" ?\r\n \r\n \r\n ?\r\n \r\n : \"\"\r\n }\r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n \r\n {!context.hideStickyMenu ?\r\n \r\n \r\n : \"\"\r\n }\r\n \r\n \r\n \r\n \r\n ) : surveyLink === \"\" ? \"\" :\r\n (\r\n
\r\n \r\n \r\n \r\n \r\n )}\r\n
)\r\n ) : (window.config.businessUnit === \"HBT-GCEGBT\" ? renderHBTGCEGBT() :\r\n
\r\n
\r\n
\r\n
\r\n
\r\n )}\r\n {document.getElementById(\"main\") === null ? (\r\n \"\"\r\n ) : (\r\n !!directLine ?\r\n
\r\n \r\n {window.config.businessUnit === 'SPS-GDM' || window.config.businessUnit === 'SPS-PSS' ?\r\n context.menuItems.map((menuItem, index) => (\r\n
handleMenuItemClick(menuItem.buttonText)} >{menuItem.buttonText}
))\r\n :\r\n context.menuItems.map((menuItem, index) => (\r\n
handleMenuItemClick(menuItem)} >{menuItem}
))\r\n }\r\n
\r\n
\r\n
{\r\n window.config.language ?\r\n liveAgentStaticLabels[window.config.language]?.liveagentConnected :\r\n liveAgentStaticLabels?.en?.liveagentConnected\r\n }
{context.liveAgentName} \r\n {context.transcriptTranslationRequired ?
{\r\n window.config.language ?\r\n liveAgentStaticLabels[window.config.language]?.translatedBy :\r\n liveAgentStaticLabels?.en?.translatedBy\r\n }
:null}\r\n
\r\n {/*
{\r\n window.config.language ?\r\n liveAgentStaticLabels[window.config.language]?.liveagentConnected :\r\n liveAgentStaticLabels?.en?.liveagentConnected\r\n }
*/}\r\n
\r\n { window.config.businessUnit === \"HCE-TRIDIUM\" ?
:\r\n
}\r\n
\r\n {children}\r\n \r\n );\r\n }\r\n}\r\n\r\nexport default withAITracking(ai.reactPlugin, TelemetryProvider);\r\n","import \"react-app-polyfill/ie11\";\r\nimport \"core-js/stable\";\r\nimport React, { useState, useCallback, useContext, useEffect, useRef } from \"react\";\r\nimport MainWebChat from \"./components/MainWebchat\";\r\nimport Header from \"./components/Header\";\r\nimport Footer from \"./components/Footer\";\r\nimport \"./App.css\";\r\nimport initCWASSO from \"./util/initCWASSO\";\r\nimport initCWASSOUOP from \"./util/initCWASSOUOP\";\r\nimport initCWASSOHBT from \"./util/initCWASSOHBT\";\r\nimport initCWASSOPMTAMRC from \"./util/initCWASSOPMT_AMRC\";\r\nimport initCWASSOPMTAMRC_SSO from \"./util/initCWASSOPMTAMRC_SSO\";\r\nimport setCWACookies from \"./util/setCWACookies\";\r\nimport getCWACookies from \"./util/getCWACookies\";\r\nimport { createDirectLine } from \"botframework-webchat\";\r\nimport ErrorHandler from \"./components/ErrorHandler\";\r\nimport { getToken, getRefreshToken } from \"./util/httprequest\";\r\nimport { getAppInsights } from \"./TelemetryService\";\r\nimport TelemetryProvider from \"./telemetry-provider\";\r\nimport styleSet from \"./util/chatBotCustomStyleSet\";\r\nimport { AppContext } from \"./util/appContext\";\r\nimport { v4 as uuidv4 } from \"uuid\";\r\nimport {setCookie, getCookie, eraseCookie} from './util/cookieActions';\r\nimport pmtHpsNonprodConfig from './config/pmt_hps_config.json';\r\nimport pmtHpsProdConfig from './config/pmt_hps_prod_config.json';\r\nimport spsEcommNonprodConfig from './config/sps_ecomm_config.json';\r\nimport spsEcommProdConfig from './config/sps_ecomm_prod_config.json';\r\nimport hbtChinaNonprodConfig from './config/hbt_china_config.json';\r\nimport hbtChinaProdConfig from './config/hbt_china_prod_config.json';\r\nimport hbtNonprodConfig from './config/hbt_config.json';\r\nimport hbtProdConfig from './config/hbt_prod_config.json';\r\nimport pmtAdmNonprodConfig from './config/pmt_adm_config.json';\r\nimport pmtAdmProdConfig from './config/pmt_adm_prod_config.json';\r\nimport pmtUopNonprodConfig from './config/pmt_uop_config.json';\r\nimport pmtUopProdConfig from './config/pmt_uop_prod_config.json';\r\nimport pmtAmNonprodConfig from './config/pmt_am_config.json';\r\nimport pmtAmprodConfig from './config/pmt_am_prod_config.json';\r\nimport spsHisProdConfig from './config/sps_his_prod_config.json';\r\nimport spsPPRprodConfig from './config/sps_ppr_prod_config.json';\r\nimport hceTridiumNonprodConfig from './config/hce_tridium_config.json';\r\nimport hceTridiumProdConfig from './config/hce_tridium_prod_config.json';\r\nimport hceMarketingNonprodConfig from './config/hce_marketing_config.json';\r\nimport hceMarketingProdConfig from './config/hce_marketing_prod_config.json';\r\nimport spsGdmNonprodConfig from './config/sps_gdm_config.json';\r\nimport spsGdmProdConfig from './config/sps_gdm_prod_config.json';\r\nimport spsLmtNonprodConfig from './config/sps_lmt_config.json';\r\nimport spsLmtProdConfig from './config/sps_lmt_prod_config.json';\r\nimport spsTsNonprodConfig from './config/sps_ts_config.json';\r\nimport spsTsProdConfig from './config/sps_ts_prod_config.json';\r\nimport aeroNonprodConfig from './config/aero_config.json';\r\nimport aeroProdConfig from './config/aero_prod_config.json';\r\nimport aeroNonprodConfig2 from './config/aero2_config.json';\r\nimport aeroProdConfig2 from './config/aero2_prod_config.json';\r\n//Main entry component for connecting to Bot.\r\nexport default () => {\r\n // let appInsights = null;\r\n const [isMaximised, setMaximizeflag] = useState(false);\r\n const [directLine, setDirectLine] = useState();\r\n const [store, setStore] = useState();\r\n const [isLiveAgent, setLiveAgent] = useState(false);\r\n const [showSpinner, setSpinner] = useState(true);\r\n const [isOpenModal, showModal] = useState(false);\r\n const [isSurveyOpen, showSurvey] = useState(false);\r\n const [errorOccured, showErrorPage] = useState({\r\n isErrorOccured: false,\r\n message: \"\"\r\n });\r\n // const [refresh, setRefresh] = useState(false);\r\n const [userLanguage, setUserLanguage] = useState(\"\");\r\n const [appInsights, setAppInsights] = useState(null);\r\n const [isSurveySubmitted, setSurveyFlag] = useState(false);\r\n const [headerIconsDisplay, setHeaderIconsDisplay] = useState(true);\r\n const [showTimerBox, setShowTimerBox] = useState(false);\r\n const [callbackFormUrl,setCallbackFormUrl] = useState(\"\");\r\n const [surveyLink, setSurveyLink] = useState(\"\");\r\n const [satmatrixSurvey, setSatmatrixSurvey] = useState(false);\r\n const [satmatrixSurveyIFrame, setSatmatrixSurveyIFrame] = useState(false);\r\n const [isAgentInitiated, setAgentInitiated] = useState(false);\r\n const [isDisplay, setIsDisplay] = useState(false);\r\n const [receiverOrigin, setreceiverOrigin] = useState('*');\r\n const [cookieSetData, setCookieSetData] = useState(false);\r\n const context = useContext(AppContext);\r\n const surveyPageShow = useRef(false);\r\n const [localMaximized, setLocalMaximized] = useState(isMaximised);\r\n const resizeWindowScreen_Latest=()=>{\r\n const rootMax = document.querySelector('.root-max');\r\n // Get window width\r\n if(rootMax){\r\n document.getElementById(\"root\").removeAttribute(\"style\");\r\n const windowWidth = window.screen.width;\r\n console.log(windowWidth,\"..windowWidth\");\r\n if(window.config.isAdjustable){\r\n if(getCookie(window.config.businessUnit + '-adjustResize')){\r\n if (windowWidth >= 1601) {\r\n rootMax.style.width = '800px';\r\n rootMax.style.height = '750px';\r\n } else if (windowWidth <= 1600) {\r\n rootMax.style.width = '700px';\r\n rootMax.style.height ='525px';\r\n }\r\n }\r\n else{\r\n if (windowWidth >= 1601) {\r\n rootMax.style.width = '425px';\r\n rootMax.style.height = '600px';\r\n } else if (windowWidth <= 1600) {\r\n rootMax.style.width = '375px';\r\n rootMax.style.height ='500px';\r\n }\r\n }\r\n }\r\n else{\r\n if (windowWidth >= 1601) {\r\n rootMax.style.width = '425px';\r\n rootMax.style.height = '600px';\r\n } else if (windowWidth <= 1600) {\r\n rootMax.style.width = '375px';\r\n rootMax.style.height ='500px';\r\n }\r\n }\r\n // Apply styles based on window width\r\n \r\n }\r\n else{\r\n window.parent.postMessage({key:'minimise', launcherIcon: false}, window.config.pageOrigin);\r\n }\r\n }\r\n document.addEventListener(\"DOMContentLoaded\", function () {\r\n console.log(\"111\");\r\n //applyStyles();\r\n });\r\n document.addEventListener(\"beforeunload\", function() {\r\n sessionStorage.removeItem(\"cwaSSOToken\");\r\n });\r\n\r\n window.addEventListener(\"load\", event => {\r\n sessionStorage.setItem('notification',false);\r\n sessionStorage.removeItem(\"chatbotActive\");\r\n if(event.origin !== window.config.pageOrigin) \r\n return; \r\n });\r\n \r\n useEffect(() => {\r\n document.addEventListener(\"marketoformsubmit\", event => {\r\n store.dispatch({\r\n type: \"WEB_CHAT/SEND_POST_BACK\",\r\n payload: {\r\n value: {\r\n processName: \"marketoFormSubmitted\"\r\n }\r\n }\r\n });\r\n });\r\n let browserName = (function (agent) {\r\n switch (true) {\r\n case agent.indexOf(\"edge\") > -1: return \"Edge\";\r\n case agent.indexOf(\"edg/\") > -1: return \"Edge\";\r\n case agent.indexOf(\"opr\") > -1 && !!window.opr: return \"Opera\";\r\n case agent.indexOf(\"chrome\") > -1 && !!window.chrome: return \"Chrome\";\r\n case agent.indexOf(\"trident\") > -1: return \"IE\";\r\n case agent.indexOf(\"firefox\") > -1: return \"Firefox\";\r\n case agent.indexOf(\"safari\") > -1: return \"Safari\";\r\n default: return \"other\";\r\n }\r\n })(window.navigator.userAgent.toLowerCase());\r\n\r\n window.parent.postMessage({key:'init_cwa_sso', origin: window.location.origin}, receiverOrigin);\r\n window.onmessage = async (e) => {\r\n const data = JSON.parse(JSON.stringify(e.data));\r\n\r\n switch (data.key) {\r\n case 'init_cwa_sso':\r\n localStorage.setItem(\"pageUrl\", data.pageUrl);\r\n\r\n let SBG = '';\r\n let isFAQ2_0 =false ;\r\n let showGenAIResponse = false ;\r\n let localConfig = '';\r\n let isAEM = false;\r\n let isChina = false;\r\n let autoOpen=false;\r\n switch (data.value) {\r\n \r\n case 'https://accstorefront.cimkplqapn-honeywell1-d1-public.model-t.ccv2prod.sapcloud.cn':\r\n case 'https://stage.myhoneywell.com.cn':\r\n SBG = 'HBT';\r\n isChina = true;\r\n localConfig=hbtChinaNonprodConfig;\r\n break;\r\n case 'https://myhoneywell.com.cn':\r\n SBG = 'HBT';\r\n isChina = true;\r\n localConfig=hbtChinaProdConfig;\r\n break;\r\n case 'https://dpublish-hbt.aws.aem.honeywell.com':\r\n case 'https://qpublish-hbt.aws.aem.honeywell.com':\r\n case 'https://buildingsbt.stage.honeywell.com':\r\n case 'https://buildingsbt.baseline.uat.honeywell.com':\r\n case 'https://stageportal.buildings.honeywell.com':\r\n SBG = 'HBT';\r\n localConfig=hbtNonprodConfig;\r\n if(data.pageUrl.toLowerCase().includes(\"/subscriptions\")){\r\n autoOpen=true;\r\n }\r\n break;\r\n case 'https://buildings.honeywell.com':\r\n case 'https://portal.buildings.honeywell.com':\r\n SBG = 'HBT';\r\n localConfig=hbtProdConfig;\r\n if(data.pageUrl.toLowerCase().includes(\"/subscriptions\")){\r\n autoOpen=true;\r\n }\r\n break;\r\n case 'https://dcaspsext-honeywellaidc.cs90.force.com':\r\n case 'https://sfq-honeywellaidc.cs63.force.com':\r\n SBG = 'SPS_TS';\r\n localConfig=spsTsNonprodConfig;\r\n break;\r\n case 'https://support.honeywellaidc.com':\r\n SBG = 'SPS_TS';\r\n localConfig=spsTsProdConfig;\r\n break;\r\n case 'https://qa-niagara.cs122.force.com':\r\n case 'https://niagara--qa.sandbox.my.site.com':\r\n SBG = 'HCE_TRIDIUM';\r\n localConfig=hceTridiumNonprodConfig;\r\n break;\r\n case 'https://www.niagara-community.com':\r\n SBG = 'HCE_TRIDIUM';\r\n localConfig=hceTridiumProdConfig;\r\n break;\r\n case 'https://lab.stage.honeywell.com':\r\n case 'https://qpublish-rc.aws.aem.honeywell.com':\r\n SBG = 'PMT_AMRC';\r\n localConfig=pmtAmNonprodConfig;\r\n break;\r\n case 'https://lab.honeywell.com':\r\n SBG = 'PMT_AMRC';\r\n localConfig=pmtAmprodConfig;\r\n break;\r\n case 'https://uop.stage.honeywell.com':\r\n case 'https://qpublish-uop.aws.aem.honeywell.com':\r\n SBG = 'PMT_UOP';\r\n localConfig=pmtUopNonprodConfig;\r\n if(data.value.includes('/shop')){\r\n isAEM = false\r\n }else {\r\n isAEM = true ;\r\n }\r\n break;\r\n case 'https://uop.honeywell.com':\r\n SBG = 'PMT_UOP';\r\n localConfig=pmtUopProdConfig;\r\n if (data.value.includes('/shop')) {\r\n isAEM = false\r\n } else {\r\n isAEM = true;\r\n }\r\n break;\r\n case 'https://qpublish-process.aws.aem.honeywell.com':\r\n case 'https://process.stage.honeywell.com':\r\n SBG = 'PMT_HPS';\r\n localConfig = pmtHpsNonprodConfig;\r\n break;\r\n case 'https://process.honeywell.com':\r\n SBG = 'PMT_HPS';\r\n localConfig = pmtHpsProdConfig;\r\n break;\r\n case 'https://advancedmaterials.stage.honeywell.com':\r\n SBG = 'PMT_ADM';\r\n localConfig=pmtAdmNonprodConfig;\r\n if(data.value.includes('/shop')){\r\n isAEM = false\r\n }else {\r\n isAEM = true ;\r\n }\r\n break;\r\n case 'https://advancedmaterials.honeywell.com':\r\n SBG = 'PMT_ADM';\r\n localConfig=pmtAdmProdConfig;\r\n if(data.value.includes('/shop')){\r\n isAEM = false\r\n }else {\r\n isAEM = true ;\r\n }\r\n break;\r\n case 'https://productivity.honeywell.com':\r\n SBG = 'SPS_PPR';\r\n localConfig=spsPPRprodConfig;\r\n break;\r\n case 'https://safety.honeywell.com':\r\n SBG = 'SPS_HIS';\r\n localConfig=spsHisProdConfig;\r\n break;\r\n case 'https://aerospacebt.stage.honeywell.com':\r\n case 'https://dpublish-aerospacebt.aws.aem.honeywell.com':\r\n case 'https://qpublish-aerospacebt.aws.aem.honeywell.com':\r\n case 'https://stageaeroservices.honeywell.com':\r\n case 'https://stageaerocontracts.honeywell.com':\r\n case 'https://stageaerotechpubs.reactapp.honeywell.com':\r\n SBG = 'AERO';\r\n localConfig=aeroNonprodConfig;\r\n break;\r\n case 'https://aerospace.honeywell.com':\r\n case 'https://aeroservices.honeywell.com':\r\n case 'https://contracts.aerospace.honeywell.com':\r\n case 'https://aerotechpubs.honeywell.com':\r\n SBG = 'AERO';\r\n localConfig=aeroProdConfig;\r\n break;\r\n case 'https://qaerospace2.honeywell.com':\r\n SBG = 'AERO';\r\n localConfig=aeroNonprodConfig2;\r\n break;\r\n case 'https://aerospace2.honeywell.com':\r\n SBG = 'AERO';\r\n localConfig=aeroProdConfig2;\r\n break;\r\n case 'https://stage.honeywellforge.ai':\r\n case 'https://qa.honeywellforge.ai':\r\n SBG = 'HCE_MARKETING';\r\n localConfig = hceMarketingNonprodConfig;\r\n break;\r\n case 'https://www.honeywellforge.ai':\r\n SBG = 'HCE_MARKETING';\r\n localConfig = hceMarketingProdConfig;\r\n break;\r\n case 'https://dcaspsgdm-honeywell-sps.cs29.force.com':\r\n case 'https://honspsqa-honeywell-sps.cs215.force.com':\r\n case 'https://hon-sps--honspsqa.sandbox.my.site.com':\r\n SBG = 'SPS_GDM';\r\n localConfig = spsGdmNonprodConfig;\r\n break;\r\n case 'https://sps-support.honeywell.com':\r\n SBG = 'SPS_GDM';\r\n localConfig = spsGdmProdConfig;\r\n break;\r\n case 'https://sps-stage2.honeywell.com':\r\n case 'https://stage-sps.honeywell.com':\r\n case 'https://qpublish-automation.aws.aem.honeywell.com':\r\n case 'https://automation.baseline.uat.honeywell.com':\r\n case 'https://automation.stage.honeywell.com':\r\n const urlData=data.pageUrl;\r\n if(urlData.includes(\"https://sps-stage2.honeywell.com\") || urlData.includes(\"https://stage-sps.honeywell.com\") || (urlData.includes(\"https://automation.baseline.uat.honeywell.com\") && urlData.includes('/shop')) || (urlData.includes(\"https://automation.stage.honeywell.com\") && urlData.includes('/shop')) || (urlData.includes(\"https://qpublish-automation.aws.aem.honeywell.com\") && urlData.includes('/shop'))){\r\n SBG = 'SPS_ECOMM';\r\n }\r\n localConfig = spsEcommNonprodConfig;\r\n break;\r\n // case 'https://qpublish-sps.aws.aem.honeywell.com':\r\n // SBG = 'SPS_LMT';\r\n // localConfig=spsLmtNonprodConfig\r\n // break;\r\n \r\n case 'https://corp-cx-da-nondprod-portal.azurewebsites.net':\r\n let isFAQ2_0,showGenAIResponse;\r\n if(data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/newDCAAero')){\r\n SBG = 'AERO';\r\n isFAQ2_0 = true;\r\n }\r\n else if(data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/apchatbot')){\r\n SBG = 'HBT';\r\n isFAQ2_0 = true;\r\n }\r\n else if(data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/faq2.0HPS')){\r\n SBG = 'PMT_HPS';\r\n localConfig = pmtHpsNonprodConfig;\r\n isFAQ2_0 = true;\r\n \r\n }\r\n else if(data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/faq2.0AM')){\r\n SBG = 'PMT_ADM';\r\n // localConfig = pmtHpsNonprodConfig;\r\n isFAQ2_0 = true;\r\n \r\n }\r\n else if(data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/faq2.0RC')){\r\n SBG = 'PMT_AMRC';\r\n //localConfig = pmtHpsNonprodConfig;\r\n isFAQ2_0 = true;\r\n \r\n }\r\n else if(data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/faq2.0Aero')){\r\n SBG = 'AERO';\r\n // localConfig = pmtHpsNonprodConfig;\r\n isFAQ2_0 = true;\r\n \r\n }else{\r\n SBG = 'SPS_ECOMM';\r\n isFAQ2_0 = true\r\n showGenAIResponse = data.pageUrl.startsWith('https://corp-cx-da-nondprod-portal.azurewebsites.net/faq2.0GenAIResponse') ? true : false\r\n localConfig = spsEcommNonprodConfig;\r\n \r\n }\r\n break;\r\n \r\n case 'https://sps.honeywell.com':\r\n case 'https://automation.honeywell.com':\r\n SBG = data.pageUrl.startsWith('https://sps.honeywell.com/us/en') ? 'SPS_LMT' : \r\n data.pageUrl.startsWith('https://sps.honeywell.com/partners/safety') ? 'SPS_HIS' : 'SPS_ECOMM';\r\n const urlDataSet=data.pageUrl;\r\n if((urlDataSet.includes(\"https://automation.honeywell.com\") && urlDataSet.includes('/shop'))){\r\n SBG = 'SPS_ECOMM';\r\n }\r\n if(SBG === 'SPS_ECOMM') {\r\n localConfig = spsEcommProdConfig;\r\n }\r\n else if(SBG === 'SPS_LMT') {\r\n localConfig = spsLmtProdConfig;\r\n }\r\n else if(SBG === 'SPS_HIS') {\r\n localConfig = spsHisProdConfig;\r\n }\r\n break;\r\n case 'https://sps.stage.honeywell.com':\r\n SBG = data.pageUrl.startsWith('https://sps.stage.honeywell.com/us/en') ? 'SPS_LMT' : 'SPS_HIS';\r\n if(SBG==\"SPS_LMT\"){\r\n localConfig=spsLmtNonprodConfig;\r\n }\r\n else if(SBG==\"SPS_HIS\"){\r\n localConfig=spsHisProdConfig;\r\n }\r\n break;\r\n case 'https://qapsupplierportal.honeywell.com':\r\n SBG = 'AP';\r\n break;\r\n default:\r\n SBG = '';\r\n break;\r\n }\r\n\r\n if (SBG === 'PMT_HPS' || SBG === 'SPS_ECOMM' || SBG === 'PMT_AMRC' || SBG === 'PMT_ADM' || SBG === 'HBT' || SBG === 'PMT_UOP' || SBG === 'SPS_PPR' || SBG=='SPS_HIS' || SBG=='HCE_TRIDIUM' || SBG=='HCE_MARKETING' || SBG=='SPS_GDM' || SBG=='SPS_LMT' || SBG=='SPS_TS' || SBG=='AERO') {\r\n window.config = localConfig;\r\n window.config.autoOpen=autoOpen;\r\n window.config.isFAQ2 = isFAQ2_0 //for running faq2.0 ui with different app service abckend.\r\n window.config.showGenAIResponse = showGenAIResponse\r\n } else {\r\n const response = await fetch(`${window.location.origin}/config.json?SBG=${SBG}`, {\r\n 'headers': {\r\n \"Origin\": data.value,\r\n }\r\n });\r\n window.config = await response.json();\r\n }\r\n\r\n window.config.isAEM = isAEM;\r\n window.config.isChina = isChina;\r\n window.config.isDev = isFAQ2_0 ;\r\n\r\n if(window.config.isNewSSO){\r\n window.config.isNewSSO = (SBG =='PMT_UOP'|| SBG=='PMT_ADM') ? isAEM : window.config.isNewSSO //for Adm and UOP non aem pages should use old authentication.\r\n }\r\n window.config.showTypingIndicator = true;\r\n window.config.isDefaultWorkflowClicked = false;\r\n window.config.elementsCount = 0;\r\n // window.config.dp = data.dp;\r\n // window.config.pageTitle = \"homepage\";\r\n window.config.language = \"en\";\r\n window.config.countrySelectedOnPortal = \"us\";\r\n setCWACookies('cwaSSOToken',\"Anonymous\", 100000);\r\n // context.setCountrySelectedOnPortal(data.countrySelectedOnPortal);\r\n window.config.portalPageUrl = data.pageUrl;\r\n window.config.sessionRefreshed = data.sessionRefreshed;\r\n window.config.pageOrigin = data.value;\r\n window.config.browserName = browserName;\r\n setIsDisplay(true);\r\n if(window.config.isNewSSO) {\r\n window.parent.postMessage({ key: 'display_chatbot', businessUnit:window.config.businessUnit,cookieUrl:window.config.cookieUrl,cookieKey:window.config[\"3469726563746c696e650k08\"].split(\"&=\")[1],jwtTokenName:window.config.isChina ? window.config.jwtTokenNameHybris:window.config.jwtTokenName,pageOrigin:window.config.pageOrigin,cardpageOrigin:\"*\" }, window.config.pageOrigin);\r\n window.parent.postMessage({ key: 'chat_bot_loaded', businessUnit:window.config.businessUnit,cookieUrl:window.config.cookieUrl,cookieKey:window.config[\"3469726563746c696e650k08\"].split(\"&=\")[1],jwtTokenName:window.config.isChina ? window.config.jwtTokenNameHybris:window.config.jwtTokenName,pageOrigin:window.config.pageOrigin,cardpageOrigin:\"*\" }, window.config.pageOrigin);\r\n }\r\n // else if(window.config.businessUnit === 'PMT-AMRC') {\r\n // if(window.config.pageOrigin.includes('aem')) {\r\n // window.config.clientId = \"Client_d45f83004rrl\";\r\n // initCWASSOPMTAMRC_SSO();\r\n // }\r\n // else {\r\n // initCWASSOPMTAMRC();\r\n // }\r\n // }\r\n else if(window.config.businessUnit === 'HCE-TRIDIUM' || window.config.businessUnit === 'SPS-PSS' || window.config.businessUnit === 'SPS-GDM') {\r\n window.parent.postMessage({ key: 'display_chatbot', businessUnit:window.config.businessUnit,cookieUrl:window.config.cookieUrl,cookieKey:window.config[\"3469726563746c696e650k08\"].split(\"&=\")[1],jwtTokenName:window.config.isChina ? window.config.jwtTokenNameHybris:window.config.jwtTokenName,pageOrigin:window.config.pageOrigin,cardpageOrigin:\"*\" }, window.config.pageOrigin);\r\n //setCWACookies(\"cwaSSOToken\", \"Anonymous\", 100000);\r\n }\r\n // else if(window.config.businessUnit === 'SPS-ECOMM') {\r\n // initCWASSO(); \r\n // }\r\n // else if(window.config.businessUnit === 'PMT-UOP') {\r\n // initCWASSOUOP();\r\n // } else if(window.config.businessUnit === 'HBT-GCEGBT') {\r\n // window.parent.postMessage({ key: 'display_chatbot', businessUnit:window.config.businessUnit,cookieUrl:window.config.cookieUrl,cookieKey:window.config[\"3469726563746c696e650k08\"].split(\"&=\")[1],jwtTokenName:window.config.isChina ? window.config.jwtTokenNameHybris:window.config.jwtTokenName,pageOrigin:window.config.pageOrigin,cardpageOrigin:\"*\"}, window.config.pageOrigin);\r\n // //setCWACookies(\"cwaSSOToken\", \"Anonymous\", 100000);\r\n // }\r\n else {\r\n initCWASSO();\r\n }\r\n break;\r\n case 'cwa_sso_token_set':\r\n if (!data.value) {\r\n data.value = 'Anonymous';\r\n }\r\n setCWACookies('cwaSSOToken', data.value, 100000);\r\n window.config.pageTitle = data.pageTitle;\r\n window.config.language = data.pageLanguage;\r\n window.config.countrySelectedOnPortal = data.countrySelectedOnPortal;\r\n window.config.portalPageUrl = data.pageUrl;\r\n window.config.sessionRefreshed = data.sessionRefreshed;\r\n break;\r\n case 'cwa_cookies_http':\r\n console.log(data,\"..data\");\r\n if (!data.value) {\r\n data.value = 'Anonymous';\r\n }\r\n setCWACookies('cwaSSOToken', data.value, 100000);\r\n setCookie(`${window.config.businessUnit}-AuthToken`, data.value);\r\n window.config.pageTitle = data.pageTitle;\r\n if(window.config.businessUnit==\"AERO-GCEGBT\"){\r\n window.config.language=\"en\";\r\n window.config.countrySelectedOnPortal=\"us\";\r\n }\r\n else{\r\n window.config.language = data.pageLanguage? data.pageLanguage:\"en\";\r\n }\r\n window.config.countrySelectedOnPortal = data.countrySelectedOnPortal?data.countrySelectedOnPortal:\"us\";\r\n window.config.portalPageUrl = data.pageUrl;\r\n window.config.sessionRefreshed = data.sessionRefreshed;\r\n window.config.b2bunit = data.b2bunit;\r\n window.config.dp = data.dp;\r\n context.setPageTitleCookie(data.pageTitle);\r\n context.setPageLanguage(data.pageLanguage);\r\n context.setCountrySelectedOnPortal(data.countrySelectedOnPortal)\r\n break;\r\n default:\r\n break;\r\n }\r\n };\r\n sessionStorage.removeItem(window.config.businessUnit + '-SatmatrixSurveyOpen');\r\n const interval = setInterval(() => {\r\n if (getCookie(window.config.businessUnit + '-BotLastResponseTime') && document.getElementById(\"root\").classList.contains(\"root-max\")) {\r\n const botLastResponseTime = new Date(getCookie(window.config.businessUnit + '-BotLastResponseTime'));\r\n const currentTime = new Date();\r\n const diff = Math.abs(currentTime.getTime() - botLastResponseTime.getTime()) / 60000;\r\n if (diff > 15) {\r\n showModal(true);\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: true});\r\n eraseCookie(window.config.businessUnit + '-isPrivacyAccepted');\r\n removeDLCookies(\"sessiontimeout\");\r\n }\r\n }\r\n }, 10 * 1000);\r\n return () => { clearInterval(interval); };\r\n }, []);\r\n\r\n const accessToken = getCWACookies(\"cwaSSOToken\");\r\n \r\n function setDirectLineToken() {\r\n const isPrivacyAccepted = getCookie(window.config.businessUnit + '-isPrivacyAccepted');\r\n if (!window.config.isNewPrivacy || isPrivacyAccepted) {\r\n setDirectLineTokenCall();\r\n }\r\n }\r\n function setDirectLineTokenCall() {\r\n const businessUnit = window.config.businessUnit;\r\n const isHBTorSPS = (businessUnit === 'HBT-GCEGBT' || businessUnit === 'SPS-ECOMM');\r\n const isAuthenticated = getCookie(`${businessUnit}-Token`) && \r\n getCookie(`${businessUnit}-Conversation`) &&\r\n getCookie(`${businessUnit}-AuthToken`) && \r\n getCWACookies('cwaSSOToken') &&\r\n getCookie(`${businessUnit}-AuthToken`).length === getCWACookies('cwaSSOToken').length &&\r\n getCookie(`${businessUnit}-Language`) && \r\n getCookie(`${businessUnit}-Language`) === window.config.language;\r\n \r\n if (isAuthenticated) {\r\n const token = getCookie(`${businessUnit}-Token`);\r\n setDirectLine(createDirectLine({ token }));\r\n if (isHBTorSPS || window.config.isPersisted) {\r\n setCookie(`${businessUnit}-OldCoversation`, true);\r\n setCookie(`${businessUnit}-botMaximiseTime`, Date.now());\r\n }\r\n } else {\r\n removeDLCookies(false);\r\n if(!cookieSetData){\r\n window.parent.postMessage({ key: 'chat_bot_loaded', businessUnit:window.config.businessUnit,cookieUrl:window.config.cookieUrl,cookieKey:window.config[\"3469726563746c696e650k08\"].split(\"&=\")[1],jwtTokenName:window.config.isChina ? window.config.jwtTokenNameHybris:window.config.jwtTokenName,pageOrigin:window.config.pageOrigin,cardpageOrigin:\"*\" }, window.config.pageOrigin);\r\n setCookieSetData(true); \r\n }\r\n getDirectLineToken()\r\n .then((result) => {\r\n const token = result.token;\r\n setDirectLine(createDirectLine({ token }));\r\n\r\n if (isHBTorSPS || window.config.isPersisted) {\r\n setCookie(`${businessUnit}-Token`, token);\r\n setCookie(`${businessUnit}-AuthToken`, getCWACookies('cwaSSOToken'));\r\n setCookie(`${businessUnit}-OldCoversation`, false);\r\n setCookie(`${businessUnit}-Language`, window.config.language);\r\n }\r\n })\r\n .catch((error) => {\r\n if (appInsights) {\r\n appInsights.trackTrace({\r\n message: 'Exceptions',\r\n properties: {\r\n name: 'Direct line error',\r\n message: error.message,\r\n stack: error.stack\r\n }\r\n });\r\n }\r\n });\r\n }\r\n refreshDLToken();\r\n}\r\n const removeDLCookies = (timeout) => {\r\n eraseCookie(window.config.businessUnit + '-Token');\r\n eraseCookie(window.config.businessUnit + '-Conversation');\r\n eraseCookie(window.config.businessUnit + '-botMaximise');\r\n eraseCookie(window.config.businessUnit + '-AuthToken');\r\n eraseCookie(window.config.businessUnit + '-OldCoversation');\r\n eraseCookie(window.config.businessUnit + '-Language');\r\n eraseCookie(window.config.businessUnit + '-EnableSendBox');\r\n eraseCookie(window.config.businessUnit + '-BotLastResponseTime');\r\n eraseCookie(window.config.businessUnit + '-botMaximiseTime');\r\n eraseCookie(window.config.businessUnit + '-CheckOrderLob');\r\n eraseCookie(window.config.businessUnit + '-CheckOriginalId');\r\n eraseCookie(window.config.businessUnit + '-WebPopup');\r\n if(timeout && timeout==\"sessiontimeout\"){\r\n if(getCookie(window.config.businessUnit + '-adjustResize') && window.config.isAdjustable==true) {\r\n eraseCookie(window.config.businessUnit + '-adjustResize');\r\n }\r\n }\r\n };\r\n\r\n const refreshDLToken = () => {\r\n setInterval(() => {\r\n if (getCookie(window.config.businessUnit + '-Token')) {\r\n getRefreshDirectLineToken();\r\n }\r\n }, 20*60*1000);\r\n };\r\n\r\n const handleSpinnerChange = useCallback(() => {\r\n setSpinner(!showSpinner);\r\n }, [showSpinner, setSpinner]);\r\n\r\n const handleSurveyCardChange = useCallback(\r\n event => {\r\n if (isSurveyOpen) {\r\n setSurveyFlag(!isSurveySubmitted);\r\n // setDirectLine(null);\r\n // setStore(null);\r\n context.setLiveAgent(false);\r\n }\r\n showSurvey(!isSurveyOpen);\r\n },\r\n [\r\n isSurveySubmitted,\r\n isSurveyOpen,\r\n setSurveyFlag,\r\n showSurvey,\r\n // setDirectLine,\r\n // setStore\r\n setLiveAgent\r\n ]\r\n );\r\n\r\n const handleRefreshModalPopup = useCallback(event => {\r\n if (isSurveyOpen) {\r\n showSurvey(false);\r\n }\r\n showModal(false);\r\n showErrorPage({ isErrorOccured: false, message: \"\" });\r\n setSpinner(true);\r\n context.setLiveAgent(false);\r\n setAgentInitiated(false);\r\n context.setShowSendBox(false);\r\n context.setDisableSendBox(true);\r\n context.setEnableSendBoxHBT(false);\r\n setShowTimerBox(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n setUserLanguage(\"\");\r\n context.setOptionSelected(false);\r\n context.setHideStickyMenu(false);\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n },\r\n [setDirectLineToken, setUserLanguage, setShowTimerBox, setAgentInitiated, setLiveAgent]\r\n );\r\n \r\n const closeLiveAgentProps = () => {\r\n setShowTimerBox(false);\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n context.setUsersCount(0);\r\n }\r\n\r\n const handleMaximizeChange = useCallback(() => {\r\n if (!directLine) {\r\n // We will load DirectLineJS asynchronously on first render.\r\n setDirectLineToken();\r\n }\r\n if(!isMaximised) {\r\n sessionStorage.setItem(\"chatbotActive\", true);\r\n sessionStorage.setItem('notification',true);\r\n \r\n if(window.config.businessUnit === \"HCE-MARKETING\") {\r\n if(!context.minimizeBot) {\r\n store.dispatch({\r\n type: \"WEB_CHAT/SEND_POST_BACK\",\r\n payload: {\r\n value: {\r\n processName: \"initiateMarketingWorkflow\",\r\n userId: localStorage.getItem(\"DCAUserId\"),\r\n startingMessage: context.startingMessage,\r\n workflowId: context.workflowId,\r\n pageRuleId: context.pageRuleId,\r\n pageId: context.pageId,\r\n priority: context.priority,\r\n exceptionErrorFound: false,\r\n sendWelcomeCard: window.config.dp == \"true\"\r\n }\r\n }\r\n });\r\n }\r\n setSpinner(true);\r\n } else if(context.showHeaderFooter !== true) {\r\n context.setShowHeaderFooter(false);\r\n context.setShowSendBox(false);\r\n }\r\n\r\n //On Survey submit we are refreshing the bot conversation.\r\n if (isSurveySubmitted) {\r\n if(window.config.businessUnit !== \"HCE-MARKETING\") { \r\n handleSpinnerChange();\r\n setSurveyFlag(!isSurveySubmitted);\r\n removeDLCookies(false);\r\n setDirectLine(null);\r\n setStore(null);\r\n setDirectLineToken();\r\n }\r\n setHeaderIconsDisplay(true);\r\n setUserLanguage(\"\");\r\n closeLiveAgentProps();\r\n context.setDisableSendBox(true);\r\n context.setEnableSendBoxHBT(false);\r\n }\r\n document.getElementById(\"root\").classList.add(\"root-max\");\r\n document.getElementById(\"root\").classList.remove(\"root-min\");\r\n document.getElementById(\"main\").classList.remove(\"main-min\");\r\n document.getElementById(\"main\").classList.add(\"main-max\");\r\n resizeWindowScreen_Latest();\r\n context.setMenuOpen(false);\r\n window.parent.postMessage({key:'maximise',isAdjustable:window.config.isAdjustable,adjustResize:getCookie(window.config.businessUnit + '-adjustResize')}, window.config.pageOrigin);\r\n setTimeout(() => {\r\n if (document.getElementById(\"web-chat\") && !isMaximised) {\r\n document.getElementById(\r\n \"web-chat\"\r\n ).scrollTop = document.getElementById(\"web-chat\").scrollHeight;\r\n }\r\n }, 0);\r\n } else {\r\n // context.setShowHeaderFooter(false);\r\n // context.setEnableScroll(false);\r\n context.setMenuOpen(false);\r\n sessionStorage.setItem('notification',false);\r\n sessionStorage.removeItem(\"chatbotActive\");\r\n document.getElementById(\"root\").removeAttribute(\"style\");\r\n document.getElementById(\"root\").classList.remove(\"root-max\");\r\n document.getElementById(\"main\").classList.remove(\"main-max\");\r\n document.getElementById(\"main\").classList.add(\"main-min\");\r\n window.parent.postMessage({key:'minimise', launcherIcon: false}, window.config.pageOrigin);\r\n }\r\n\r\n setMaximizeflag(!isMaximised);\r\n if(window.config.businessUnit === 'HBT-GCEGBT' || window.config.isPersisted) {\r\n setCookie(window.config.businessUnit + '-botMaximise',!isMaximised);\r\n }\r\n }, [\r\n isMaximised,\r\n showSpinner,\r\n isSurveySubmitted,\r\n setMaximizeflag,\r\n handleSpinnerChange,\r\n setSurveyFlag,\r\n closeLiveAgentProps\r\n ]);\r\n\r\n const handleCloseModalPopup = useCallback(event => {\r\n setSurveyFlag(!isSurveySubmitted);\r\n setHeaderIconsDisplay(false);\r\n context.setLiveAgent(false);\r\n context.setOptionSelected(false);\r\n context.setShowGoBackbutton(true);\r\n context.setHideStickyMenu(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n sessionStorage.removeItem(\"chatbotActive\");\r\n sessionStorage.setItem('notification',false);\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n showModal(false);\r\n context.setIsAccountChanged(false);\r\n removeDLCookies(false);\r\n\r\n if(window.config.businessUnit === \"HCE-MARKETING\") {\r\n window.config.isDefaultWorkflow = false;\r\n window.config.isWorkflowTriggered = false;\r\n window.config.isWorkflowClicked = false;\r\n window.config.showTypingIndicator = true;\r\n window.config.eventFrom = \"DCA\";\r\n\r\n context.setWorkflowId(null);\r\n context.setPageRuleId(null);\r\n context.setPageId(null);\r\n context.setPriority(null);\r\n setDirectLine(null);\r\n setStore(null);\r\n setDirectLineToken();\r\n }\r\n }, [handleMaximizeChange, setSurveyFlag]);\r\n\r\n const handleCloseBotInTabs = useCallback(() => {\r\n context.setMenuOpen(false);\r\n sessionStorage.setItem('notification',false);\r\n sessionStorage.removeItem(\"chatbotActive\");\r\n document.getElementById(\"root\").removeAttribute(\"style\");\r\n document.getElementById(\"root\").classList.remove(\"root-max\");\r\n document.getElementById(\"main\").classList.remove(\"main-max\");\r\n document.getElementById(\"main\").classList.add(\"main-min\");\r\n window.parent.postMessage({key:'minimise', launcherIcon: false}, window.config.pageOrigin);\r\n setMaximizeflag(false);\r\n window.history.go(0);\r\n }, [\r\n isMaximised,\r\n isSurveySubmitted\r\n ]);\r\n\r\n const handleModalChange = useCallback(\r\n actionItem => event => {\r\n context.setMenuOpen(false);\r\n // sendMessage(\"GetSurveyLink\");\r\n if (actionItem.target === \"refresh\") {\r\n if(actionItem.backMenu) {\r\n context.setMenuOpen(true);\r\n }\r\n if (actionItem.value) {\r\n if (actionItem.value === \"Yes\") {\r\n if (isSurveyOpen) {\r\n showSurvey(false);\r\n }\r\n removeDLCookies(false);\r\n setDirectLine(null);\r\n setStore(null);\r\n showErrorPage({ isErrorOccured: false, message: \"\" });\r\n setSpinner(true);\r\n context.setLiveAgent(false);\r\n setAgentInitiated(false);\r\n context.setShowSendBox(false);\r\n context.setDisableSendBox(true);\r\n context.setEnableSendBoxHBT(false);\r\n setShowTimerBox(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n setDirectLineToken();\r\n setUserLanguage(\"\");\r\n context.setOptionSelected(false);\r\n context.setHideStickyMenu(false);\r\n }\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n } else {\r\n context.setModalProps({ refresh: true, close: false, quitAgentQueue: false, busyNotification: false });\r\n }\r\n }\r\n\r\n if (actionItem.target === \"closeWithSurvey\") {\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n }\r\n\r\n if (actionItem.target === \"close\") {\r\n if (actionItem.value) {\r\n if (store != null) {\r\n store.dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"feedbackCancelButton\"\r\n }\r\n });\r\n }\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n }\r\n else {\r\n context.setModalProps({ refresh: false, close: true, quitAgentQueue: false, busyNotification: false });\r\n }\r\n }\r\n\r\n if(actionItem.target === \"closeLaunchIcon\"){\r\n handleMaximizeChange();\r\n handleCloseModalPopup();\r\n }\r\n\r\n if (actionItem.target === \"QuitandCreateTicket\") {\r\n // if (actionItem.value) {\r\n // if (actionItem.value === \"Yes\") {\r\n cancelSession();\r\n handleSurveyCardChange();\r\n window.open(callbackFormUrl, \"_blank\");\r\n // } else {\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n // }\r\n // } else {\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: true });\r\n // }\r\n }\r\n\r\n if (actionItem.target === \"QuitAgentQueue\") {\r\n // if (actionItem.value) {\r\n // if (actionItem.value === \"Yes\") {\r\n cancelSession();\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setShowGoBackbutton(false);\r\n context.setEnableScroll(false);\r\n window.open(callbackFormUrl, \"_blank\");\r\n // } else {\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n // }\r\n // } else {\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: true, busyNotification: false });\r\n // }\r\n }\r\n\r\n if(actionItem.target === \"shutdown\"){\r\n setSurveyLink(\"\");\r\n setSatmatrixSurvey(false);\r\n setSatmatrixSurveyIFrame(false);\r\n handleSurveyCardChange();\r\n handleMaximizeChange();\r\n context.setLiveAgent(false);\r\n context.setShowHeaderFooter(false);\r\n sessionStorage.removeItem(\"chatbotActive\");\r\n sessionStorage.removeItem(window.config.businessUnit + '-SatmatrixSurveyOpen');\r\n window.history.go(0);\r\n } else {\r\n showModal(isMaximised && actionItem.isOpenModal);\r\n }\r\n },\r\n [isMaximised, isSurveyOpen, showModal, showSurvey, handleSurveyCardChange, callbackFormUrl,setSurveyLink,setSatmatrixSurvey,setSatmatrixSurveyIFrame,setLiveAgent]\r\n );\r\n\r\n \r\n // async function openInNewTab(href){\r\n // const anchorDoc=Object.assign(document.createElement('a'),{});\r\n // return anchorDoc;\r\n // }\r\n async function cancelSession() {\r\n // const agentSessionId = sessionStorage.getItem(\"AgentSessionID\");\r\n // if (agentSessionId != null) {\r\n // const response = await getAgentToken(agentSessionId);\r\n // return response;\r\n // }\r\n if(isAgentInitiated)\r\n {\r\n if(store!=null)\r\n {\r\n store.dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"CancelSession\"\r\n }\r\n });\r\n } \r\n } \r\n }\r\n\r\n async function getDirectLineToken() {\r\n const res = await getToken();\r\n return (res.data && res.data.token) ? res.data : null;\r\n }\r\n\r\n async function getRefreshDirectLineToken() {\r\n const res = await getRefreshToken();\r\n if(res.data && res.data.token) {\r\n setCookie(window.config.businessUnit + '-Token',res.data.token);\r\n }\r\n else {\r\n removeDLCookies(false);\r\n }\r\n }\r\n\r\n let isRejectedActivity = false;\r\n if (!store) {\r\n setStore(\r\n window.WebChat.createStore({}, ({ dispatch }) => next => async action => {\r\n setTimeout(() => {\r\n if (document.getElementById(\"web-chat\")) {\r\n document.getElementById(\r\n \"web-chat\"\r\n ).scrollTop = document.getElementById(\"web-chat\").scrollHeight;\r\n }\r\n }, 0);\r\n\r\n if(action.type === \"DIRECT_LINE/CONNECT_FULFILLED\") {\r\n console.log(\"Bot webchat/join:\", Date.now());\r\n\r\n if(window.config.businessUnit === \"HCE-MARKETING\") {\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"webchat/join\",\r\n value: {\r\n language: window.navigator.language,\r\n accessToken: getCWACookies(\"cwaSSOToken\"),\r\n sbg: window.config.sbg,\r\n gbe: window.config.gbe,\r\n portalName: window.config.portalName,\r\n browserTime: new Date(),\r\n userId: localStorage.getItem(\"DCAUserId\"),\r\n isNewSSO: false\r\n }\r\n }\r\n });\r\n } else {\r\n const portalName = (window.config.isAEM) ? window.config.portalNameAEM : window.config.portalName;\r\n console.log(\"..wechat / join before\")\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"webchat/join\",\r\n value: {\r\n language: (window.config.businessUnit === 'HBT-GCEGBT' || window.config.businessUnit === 'SPS-ECOMM') ? window.config.language : window.navigator.language,\r\n countrySelectedOnPortal: window.config.countrySelectedOnPortal,\r\n accessToken: getCWACookies(\"cwaSSOToken\"),\r\n sbg: window.config.sbg,\r\n gbe: window.config.gbe,\r\n portalName: (window.config.businessUnit === 'HBT-GCEGBT' || window.config.businessUnit === 'SPS-ECOMM') ? portalName.replace('/en/','/' + window.config.language + '/') : portalName,\r\n browserTime: new Date(),\r\n pageTitle: window.config.pageTitle,\r\n portalPageUrl: window.config.portalPageUrl,\r\n browserName: window.config.browserName,\r\n isOldConversation: getCookie(window.config.businessUnit + '-OldCoversation') ? true : false,\r\n encryptedSoldToAccount: window.config.b2bunit,\r\n isAEM: window.config.isAEM,\r\n isNewSSO: window.config.isNewSSO,\r\n isChina: window?.config?.isChina\r\n }\r\n }\r\n });\r\n console.log(\"..wechat / join after\")\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"customerInfoCompleted\"\r\n ) {\r\n if(document.getElementById(\"spinner-text\")){\r\n document.getElementById(\"spinner-text\").innerHTML =\r\n window.config.businessUnit === \"HCE-TRIDIUM\" ? \"Connecting to Tridium Assist\" : \"Connecting to Honeywell Assist\";\r\n }\r\n }\r\n\r\n if(\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"typing\" &&\r\n action.payload.activity.value === \"marketing\"\r\n ) {\r\n window.config.showTypingIndicator = true;\r\n\r\n setTimeout(() => {\r\n window.config.showTypingIndicator = false;\r\n }, action.payload.activity.delay);\r\n }\r\n\r\n if(\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"defaultWorkflowTaken\"\r\n ) {\r\n window.config.isDefaultWorkflowClicked = true;\r\n }\r\n\r\n if(\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"initiateWorkflow\"\r\n ) {\r\n if(!action.payload.activity.value.isReceived && !action.payload.activity.value.isDefaultWorkflow) {\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"workflowEventReceived\",\r\n value: {\r\n userId: localStorage.getItem(\"DCAUserId\"),\r\n workflowId: action.payload.activity.value.workflowId,\r\n childWorkflowId: \"\",\r\n pageRuleId: action.payload.activity.value.pageRuleId,\r\n pageId: action.payload.activity.value.pageId,\r\n priority: action.payload.activity.value.priority\r\n }\r\n }\r\n });\r\n }\r\n\r\n if((!window.config.isWorkflowTriggered) ||\r\n (window.config.isWorkflowTriggered && !window.config.isWorkflowClicked && window.config.isDefaultWorkflow && \r\n !action.payload.activity.value.isDefaultWorkflow && action.payload.activity.value.workflowId)\r\n ) {\r\n window.config.isDefaultWorkflow = action.payload.activity.value.isDefaultWorkflow;\r\n window.config.isWorkflowTriggered = true;\r\n\r\n setTimeout(() => {\r\n context.setEnableScroll(true);\r\n context.setStartingMessage(action.payload.activity.value.startingMessage);\r\n context.setWorkflowId(action.payload.activity.value.workflowId);\r\n context.setPageRuleId(action.payload.activity.value.pageRuleId);\r\n context.setPageId(action.payload.activity.value.pageId);\r\n context.setPriority(action.payload.activity.value.priority);\r\n window.parent.postMessage({key:'minimise', launcherIcon: false }, window.config.pageOrigin);\r\n }, ((action.payload.activity.value.triggerTime - 10) * 1000));\r\n }\r\n }\r\n \r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"openWebform\"\r\n ) {\r\n if(getCookie(window.config.businessUnit + '-OldCoversation')) {\r\n if(getCookie(window.config.businessUnit + '-botMaximiseTime')){\r\n const date1=getCookie(window.config.businessUnit + '-botMaximiseTime');\r\n var difference = new Date().getTime()-date1;\r\n var minutesDifference = Math.floor(difference/1000/60);\r\n difference -= minutesDifference*1000*60;\r\n var secondsDifference = Math.floor(difference/1000);\r\n if(secondsDifference>15){\r\n window.open(action.payload.activity.value,\"_blank\"); \r\n }\r\n }\r\n } else {\r\n window.open(action.payload.activity.value,\"_blank\"); \r\n }\r\n }\r\n\r\n if ( //To make webformpopup appear for LAC LOB selection Agent unavailable.\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"webFormPopupVisible\"\r\n ) {\r\n context.setCaseWebFormArticleModal(action.payload.activity.value);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"openWebformDynamically\"\r\n ) {\r\n if(action.payload.activity.value.sametab){\r\n window.open(action.payload.activity.value.link,'Live Chat','toolbar=no,scrollbars=yes,resizable=yes,width=433,height=480'); return false;\r\n } else\r\n window.open(action.payload.activity.value.link,\"_blank\");\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"refreshAcknowledge\"\r\n ) {\r\n removeDLCookies(\"sessiontimeout\");\r\n handleRefreshModalPopup();\r\n setDirectLine(null);\r\n setStore(null);\r\n setDirectLineToken();\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"closeAcknowledge\"\r\n ) {\r\n if(getCookie(window.config.businessUnit + '-isPrivacyAccepted') && window.config.isNewPrivacy==true) {\r\n // eraseCookie(window.config.businessUnit + '-isPrivacyAccepted');\r\n }\r\n if(getCookie(window.config.businessUnit + '-adjustResize') && window.config.isAdjustable==true) {\r\n eraseCookie(window.config.businessUnit + '-adjustResize');\r\n }\r\n if(document.getElementById(\"root\").classList.contains(\"root-max\") && !sessionStorage.getItem(window.config.businessUnit + '-SatmatrixSurveyOpen')) {\r\n handleCloseModalPopup();\r\n handleCloseBotInTabs();\r\n }\r\n else if(!sessionStorage.getItem(window.config.businessUnit + '-SatmatrixSurveyOpen')) {\r\n window.history.go(0);\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"removeSpinner\"\r\n ) {\r\n setSpinner(false);\r\n const elements = document.querySelectorAll(\"#web-chat ul li\");\r\n\r\n if(elements.length > 0) {\r\n elements.forEach((elem, index) => {\r\n if(index === window.config.elementsCount) {\r\n return;\r\n }\r\n elem.remove();\r\n });\r\n }\r\n }\r\n\r\n if(\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"marketingErrorException\"\r\n ) { \r\n dispatch({\r\n type: \"WEB_CHAT/SEND_POST_BACK\",\r\n payload: {\r\n value: {\r\n processName: \"initiateMarketingWorkflow\",\r\n userId: localStorage.getItem(\"DCAUserId\"),\r\n startingMessage: context.startingMessage,\r\n workflowId: context.workflowId,\r\n pageRuleId: context.pageRuleId,\r\n pageId: context.pageId,\r\n priority: context.priority,\r\n exceptionErrorFound: true\r\n }\r\n }\r\n });\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"signin/success\"\r\n ) {\r\n console.log(\"signin/success\");\r\n if(document.getElementById(\"spinner-text\")){\r\n document.getElementById(\"spinner-text\").innerHTML =\r\n \"Gathering your information\";\r\n }\r\n\r\n setSpinner(false);\r\n context.setMinimizeBot(false);\r\n\r\n if(action.payload.activity.value.status) {\r\n showErrorPage({ isErrorOccured: false, message: \"\" });\r\n\r\n if(window.config.isWebSocketConnect) {\r\n let message = JSON.stringify({});\r\n\r\n if(window.config.businessUnit === \"HCE-MARKETING\") {\r\n message = JSON.stringify({\"businessUnit\": window.config.businessUnit, \"userId\": localStorage.getItem(\"DCAUserId\"), \"conversationId\": action.payload.activity.conversation.id, \"pageName\": localStorage.getItem(\"pageUrl\"), \"eventFrom\": window.config.eventFrom});\r\n window.config.eventFrom = null;\r\n } else {\r\n message = JSON.stringify({\"businessUnit\": window.config.businessUnit, \"userId\": action.payload.activity.value.userid, \"conversationId\": action.payload.activity.conversation.id});\r\n }\r\n\r\n if(window.config.socket) {\r\n window.config.socket.send(message); \r\n } else {\r\n window.config.socket = new WebSocket(window.config.webSocketUrl);\r\n window.config.socket.addEventListener(\"open\", function (event) {\r\n window.config.socket.send(message); \r\n if(event.origin !== window.config.pageOrigin)\r\n return;\r\n });\r\n }\r\n }\r\n } else {\r\n sessionStorage.removeItem(\"cwaSSOToken\");\r\n if(getCookie(window.config.businessUnit + '-isPrivacyAccepted') && window.config.isNewPrivacy==true) {\r\n eraseCookie(window.config.businessUnit + '-isPrivacyAccepted');\r\n }\r\n if(getCookie(window.config.businessUnit + '-adjustResize') && window.config.isAdjustable==true) {\r\n eraseCookie(window.config.businessUnit + '-adjustResize');\r\n }\r\n showErrorPage({\r\n isErrorOccured: true,\r\n message: {\r\n text: \"Login Failed\",\r\n subText: \"Your username and/or password do not match\",\r\n link: {\r\n text: \"Retry\",\r\n src: (window.config.isAEM) ? `${window.config.portalUrlAEM}` : `${window.config.portalUrl}`,\r\n target: \"_parent\"\r\n }\r\n }\r\n });\r\n }\r\n }\r\n\r\n if(action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"brandBasedPageConfirmation\")\r\n {\r\n window.config.isBrandBasedPage = action.payload.activity.value.isBrandBasedPage;\r\n\r\n if(!getCookie(window.config.businessUnit + '-OldCoversation')) {\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_POST_BACK\",\r\n payload: {\r\n value: {\r\n \"isBrandBasedPage\": action.payload.activity.value.isBrandBasedPage\r\n }\r\n }\r\n });\r\n\r\n context.setShowHeaderFooter(true);\r\n context.setShowSendBox(true);\r\n context.setEnableScroll(true);\r\n context.setHideStickyMenu(false);\r\n context.setMoreOptionsClick(false);\r\n setCookie(window.config.businessUnit + '-Conversation',true);\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"getCredsDetails\"\r\n ) {\r\n window.config.documentDownloadAPI=action.payload.activity.value.documentDownloadAPI;\r\n window.config.searchServiceApi=action.payload.activity.value.searchServiceApi;\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"feedback\"\r\n ) {\r\n if(window.config.businessUnit === \"HCE-TRIDIUM\") {\r\n dispatch({ //Send CloseBot event\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"closeWithFeedback\",\r\n value: getCWACookies(\"cwaSSOToken\")\r\n }\r\n });\r\n } else if(action.payload.activity.value.checkShowOrHideSurvey) {\r\n context.setShowSurvey(action.payload.activity.value.sendSurvey);\r\n surveyPageShow.current = action.payload.activity.value.sendSurvey;\r\n\r\n if(surveyPageShow.current) {\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n } else {\r\n showModal(true);\r\n context.setModalProps({ refresh: false, close: true, quitAgentQueue: false, busyNotification: false });\r\n }\r\n } else {\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"feedbackGoBackButtonAck\"\r\n ) {\r\n showSurvey(false);\r\n context.setOptionSelected(true);\r\n context.setShowHeaderFooter(true);\r\n context.setEnableScroll(true);\r\n setHeaderIconsDisplay(true);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"feedbackCancelButtonAck\"\r\n ) {\r\n showModal(false);\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: false });\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"exitQueueButtonAck\"\r\n ) {\r\n setShowTimerBox(false);\r\n context.setLiveAgent(false);\r\n context.setShowSendBox(true);\r\n context.setDisableSendBox(true);\r\n context.setEnableScroll(true);\r\n context.setHideStickyMenu(false);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"updatedFeedback\"\r\n ) {\r\n if(window.config.businessUnit === \"HCE-TRIDIUM\") {\r\n context.setShowSurvey(action.payload.activity.value);\r\n surveyPageShow.current = action.payload.activity.value;\r\n\r\n if (surveyPageShow.current) {\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n }\r\n else {\r\n showModal(true);\r\n context.setModalProps({ refresh: false, close: true, quitAgentQueue: false, busyNotification: false });\r\n }\r\n }\r\n else {\r\n handleSurveyCardChange();\r\n setHeaderIconsDisplay(false);\r\n context.setShowHeaderFooter(false);\r\n context.setEnableScroll(false);\r\n }\r\n }\r\n\r\n if(\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"closeBot\"\r\n ) {\r\n context.setMenuOpen(false);\r\n context.setMinimizeBot(false);\r\n \r\n sessionStorage.setItem('notification',false);\r\n sessionStorage.removeItem(\"chatbotActive\");\r\n document.getElementById(\"root\").removeAttribute(\"style\");\r\n document.getElementById(\"root\").classList.remove(\"root-max\");\r\n document.getElementById(\"main\").classList.remove(\"main-max\");\r\n document.getElementById(\"main\").classList.add(\"main-min\");\r\n\r\n if(!JSON.parse(sessionStorage.getItem('notification'))) {\r\n window.parent.postMessage({key:'minimise', launcherIcon: false }, window.config.pageOrigin);\r\n }\r\n\r\n setMaximizeflag(isMaximised);\r\n\r\n if(window.config.businessUnit === \"HCE-MARKETING\") {\r\n window.config.elementsCount += document.querySelectorAll(\"#web-chat ul li\").length;\r\n\r\n window.config.isDefaultWorkflow = false;\r\n window.config.isWorkflowTriggered = false;\r\n window.config.isWorkflowClicked = false;\r\n window.config.showTypingIndicator = true;\r\n\r\n context.setWorkflowId(null);\r\n context.setPageRuleId(null);\r\n context.setPageId(null);\r\n context.setPriority(null);\r\n\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"triggerNextNotification\",\r\n value: {\r\n userId: localStorage.getItem(\"DCAUserId\"),\r\n pageName: localStorage.getItem(\"pageUrl\"),\r\n eventFrom: \"DCA\"\r\n }\r\n }\r\n });\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"refresh\"\r\n ) {\r\n showModal(true);\r\n context.setModalProps({ refresh: true, close: false, quitAgentQueue: false, busyNotification: false });\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"userLanguage\"\r\n ) {\r\n setUserLanguage(action.payload.activity.value);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"requestcallback\"\r\n ) {\r\n window.open(action.payload.activity.value, \"_blank\");\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"agentsNotAvailable\"\r\n ) {\r\n context.setShowSendBox(true);\r\n setShowTimerBox(false);\r\n setAgentInitiated(false);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"agentdisconnected\"\r\n ) {\r\n // sessionStorage.removeItem(\"AgentSessionID\");\r\n context.setShowSendBox(false);\r\n setAgentInitiated(false);\r\n context.setLiveAgent(false);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"agentInitiated\"\r\n ) {\r\n if(!window.config.isNewUI) {\r\n context.setShowSendBox(false);\r\n context.setHideStickyMenu(true);\r\n context.setDisableSendBox(false);\r\n }\r\n setAgentInitiated(true);\r\n setShowTimerBox(true);\r\n\r\n var callBackUrl =\"\";\r\n switch(window.config.sbg){\r\n case \"AERO\":\r\n callBackUrl = action.payload.activity.value.supportCategory === \"Customer Support\" ? window.config.customerSupportUrl: window.config.technicalSupportUrl;\r\n break;\r\n default:\r\n callBackUrl=window.config.customerSupportUrl;\r\n }\r\n\r\n setCallbackFormUrl(callBackUrl);\r\n \r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"webformPopup\"\r\n ) {\r\n context.setWebformContent(action.payload.activity.value.content);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"agentDiffSupportCategory\"\r\n ) {\r\n \r\n var callBackUrl =\"\";\r\n switch(window.config.sbg){\r\n case \"AERO\":\r\n callBackUrl = action.payload.activity.value.supportCategory === \"Customer Support\" ? window.config.customerSupportUrl: window.config.technicalSupportUrl;\r\n break;\r\n default:\r\n callBackUrl=\"\";\r\n }\r\n\r\n setCallbackFormUrl(callBackUrl);\r\n \r\n }\r\n\r\n // if (\r\n // action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n // action.payload.activity.type === \"event\" &&\r\n // action.payload.activity.name === \"showAgentTimerBox\"\r\n // ) {\r\n // context.setShowSendBox(false);\r\n // context.setHideStickyMenu(true);\r\n // context.setDisableSendBox(false);\r\n // }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"disableSendBox\"\r\n ) {\r\n if(!context.isLiveAgent){\r\n context.setDisableSendBox(true);\r\n }\r\n }\r\n \r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"enableTextBox\"\r\n ) {\r\n context.setEnableSendBoxHBT(true);\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"modalSubmitCancelled\"\r\n ) {\r\n context.setCaseWebFormArticleModal(false);\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"enableSendBox\"\r\n ) {\r\n context.setDisableSendBox(false);\r\n setCookie(window.config.businessUnit + '-EnableSendBox', true);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"enableSendBoxEventAcknowledged\"\r\n ) {\r\n context.setDisableSendBox(true);\r\n setCookie(window.config.businessUnit + '-EnableSendBox', false);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"enableRestrictionInTextbox\"\r\n ) {\r\n context.setRestrictTextBox(true);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"disableRestrictionInTextbox\"\r\n ) {\r\n context.setRestrictTextBox(false);\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"viewOriginalLineItemsButtonId\"\r\n ) {\r\n const viewOriginalLineItemsButtonId = action.payload.activity.value.viewOriginalLineItemsButtonId;\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"disableViewLineItemButton\"\r\n ) {\r\n const viewLineItemsButtonId = action.payload.activity.value.viewLineItemsButtonId;\r\n if(document.getElementById(viewLineItemsButtonId)) {\r\n document.getElementById(viewLineItemsButtonId).disabled = true;\r\n }\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"disableConfirmLineItemButton\"\r\n ) {\r\n let submitObject = {\r\n id: action.payload.activity.value.confirmLineItemsButtonId,\r\n ...action.payload.activity.value.geographyValue\r\n }\r\n let checkHistory = getCookie(window.config.businessUnit + '-CheckOrderLob');\r\n if(checkHistory){\r\n checkHistory=JSON.parse(checkHistory);\r\n if (Array.isArray(checkHistory)) {\r\n if (!checkHistory.map(i => i.id).includes(submitObject.id)) {\r\n setCookie(window.config.businessUnit + '-CheckOrderLob', JSON.stringify([...checkHistory, submitObject]))\r\n }\r\n } \r\n } \r\n else {\r\n setCookie(window.config.businessUnit + '-CheckOrderLob', JSON.stringify([submitObject])) \r\n }\r\n const confirmLineItemsButtonId = action.payload.activity.value.confirmLineItemsButtonId;\r\n if(document.getElementById(confirmLineItemsButtonId)) {\r\n document.getElementById(confirmLineItemsButtonId).disabled = true;\r\n }\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"disableViewOriginalLineItemButton\"\r\n ) {\r\n const viewOriginalLineItemsButtonId = action.payload.activity.value;\r\n setTimeout(()=>{\r\n if(document.getElementById(viewOriginalLineItemsButtonId)) {\r\n document.getElementById(viewOriginalLineItemsButtonId).style.display = \"none\";\r\n }\r\n },500); \r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"disableQnaSuggestionList\"\r\n ) {\r\n const qnaSuggestionList = document.getElementsByClassName(action.payload.activity.value.qnaSuggestionListClassName);\r\n\r\n if(qnaSuggestionList.length > 0) {\r\n for(let i = 0; i < qnaSuggestionList.length; i++) {\r\n qnaSuggestionList[i].disabled = true;\r\n }\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n (action.payload.activity.name === \"agentjoined\" || action.payload.activity.name === \"agenttransfered\")\r\n ) {\r\n context.setLiveAgentName(action.payload.activity.value.agentname);\r\n context.setShowSendBox(true);\r\n context.setHideStickyMenu(true);\r\n context.setDisableSendBox(false);\r\n setShowTimerBox(false);\r\n context.setLiveAgent(true);\r\n showModal(false);\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n (action.payload.activity.name === \"languageUserSelected\")\r\n ) {\r\n context.setLiveAgentDropdownLanguagePreferred(action.payload.activity.value.liveAgentPreferredLanguage);\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n (action.payload.activity.name === \"agentJoinedTransfer\")\r\n ) {\r\n context.setTranscriptTranslationRequired(action.payload.activity.value.transcriptTranslationRequired);\r\n }\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"SendTriggerSurvey\"\r\n ) {\r\n context.setShowSurvey(true);\r\n surveyPageShow.current = true;\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"GetSurveyLink\"\r\n }\r\n });\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"hideStickyMenu\"\r\n ) {\r\n context.setHideStickyMenu(true);\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"displayStickyMenu\"\r\n ) {\r\n context.setHideStickyMenu(false);\r\n }\r\n\r\n if(action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"GetGreeting\"\r\n ) {\r\n const currentTime = new Date();\r\n let greetingMessage = \"\";\r\n\r\n if(currentTime.getHours() < 12) {\r\n greetingMessage = \"Good Morning\";\r\n } else if(currentTime.getHours() < 17) {\r\n greetingMessage = \"Good Afternoon\";\r\n } else {\r\n greetingMessage = \"Good Evening\";\r\n }\r\n\r\n dispatch({\r\n type: \"WEB_CHAT/SEND_EVENT\",\r\n payload: {\r\n name: \"SendGreeting\",\r\n value: greetingMessage\r\n }\r\n });\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"agentqueuecount\"\r\n ) {\r\n if(!window.config.isNewUI) {\r\n context.setShowSendBox(false);\r\n }\r\n setShowTimerBox(true);\r\n context.setUsersCount(action.payload.activity.value);\r\n }\r\n\r\n // if (action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n // action.payload.activity.type === \"event\" &&\r\n // action.payload.activity.name === \"agentcallbackform\") {\r\n // // if(isOpenModal){\r\n // // showModal(true);\r\n // // }\r\n // showModal(true);\r\n // context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: true });\r\n // if (action.payload.activity.value === \"GTO\") {\r\n // setCallbackFormUrl(\"https://aerospace.stage.honeywell.com/en/secure/contact-us/forms/technical-issue/commercial-new\");\r\n // }\r\n // if (action.payload.activity.value === \"GCE\") {\r\n // setCallbackFormUrl(\"https://aerospace.stage.honeywell.com/en/contact-us\");\r\n // }\r\n // }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"SatmetrixSurveyLink\"\r\n ) {\r\n \r\n if(satmatrixSurvey)\r\n setSatmatrixSurveyIFrame(true);\r\n setSurveyLink(action.payload.activity.value);\r\n\r\n // window.open(\r\n // action.payload.activity.value,\r\n // \"targetWindow\",\r\n // \"toolbar=no,location=no,status=no,menubar=no,scrollbars=yes,resizable=yes,width=600,height=600\"\r\n // );\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n isRejectedActivity\r\n ) {\r\n isRejectedActivity = false;\r\n if (document.getElementsByClassName(\"sendRetry\").length != 0) {\r\n Array.prototype.forEach.call(\r\n document.getElementsByClassName(\"sendRetry\"),\r\n function (element) {\r\n element.style.visibility = \"hidden\";\r\n }\r\n );\r\n Array.prototype.forEach.call(\r\n document.getElementsByClassName(\"sendRetry\"),\r\n function (element) {\r\n element.style.display = \"none\";\r\n }\r\n );\r\n }\r\n }\r\n\r\n if (\r\n action.type === \"DIRECT_LINE/POST_ACTIVITY_REJECTED\" &&\r\n action.error\r\n ) {\r\n if (action.payload.message.indexOf(\"cancelled timeout\") !== -1) {\r\n showErrorPage({\r\n isErrorOccured: true,\r\n message: {\r\n text: \"Network Error\",\r\n subText: \"The network connection is lost\",\r\n link: {\r\n text: \"Please Contact Customer Support\",\r\n src: window.config.supportUrl,\r\n target: \"_blank\"\r\n }\r\n }\r\n });\r\n setSpinner(false);\r\n } else {\r\n isRejectedActivity = true;\r\n \r\n\r\n // dispatch({\r\n // type: 'WEB_CHAT/SEND_POST_BACK',\r\n // payload:{value:sessionStorage.getItem(\"UserLastMessage\")}\r\n\r\n // });\r\n if (document.getElementsByClassName(\"sendRetry\").length != 0) {\r\n document.getElementsByClassName(\"sendRetry\")[\r\n document.getElementsByClassName(\"sendRetry\").length - 1\r\n ].style.visibility = \"visible\";\r\n document.getElementsByClassName(\"sendRetry\")[\r\n document.getElementsByClassName(\"sendRetry\").length - 1\r\n ].style.display = \"block\";\r\n }\r\n }\r\n }\r\n\r\n if(action.type === \"DIRECT_LINE/INCOMING_ACTIVITY\" &&\r\n action.payload.activity.type === \"event\" &&\r\n action.payload.activity.name === \"accountChangedPopup\"\r\n ) {\r\n showModal(true);\r\n context.setIsAccountChanged(true)\r\n context.setModalProps({ refresh: false, close: false, quitAgentQueue: false, busyNotification: true});\r\n }\r\n try {\r\n let result = next(action);\r\n return result;\r\n } catch (err) {\r\n }\r\n }),\r\n [\r\n showSpinner,\r\n accessToken,\r\n handleSpinnerChange,\r\n setSpinner,\r\n handleModalChange,\r\n setSurveyLink,\r\n setSatmatrixSurveyIFrame\r\n ]\r\n );\r\n }\r\n\r\n return (\r\n isDisplay && (\r\n {\r\n setAppInsights(getAppInsights());\r\n if(window.config.businessUnit === \"HCE-MARKETING\" && !directLine) {\r\n // check and set DCAUserId Cookie\r\n if(!localStorage.getItem(\"DCAUserId\")) {\r\n localStorage.setItem(\"DCAUserId\", uuidv4());\r\n }\r\n // We will load DirectLineJS asynchronously on first render.\r\n setDirectLineToken();\r\n }\r\n }}\r\n >\r\n \r\n \r\n
\r\n \r\n \r\n )\r\n );\r\n};","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\n// This optional code is used to register a service worker.\r\n// register() is not called by default.\r\n\r\n// This lets the app load faster on subsequent visits in production, and gives\r\n// it offline capabilities. However, it also means that developers (and users)\r\n// will only see deployed updates on subsequent visits to a page, after all the\r\n// existing tabs open on the page have been closed, since previously cached\r\n// resources are updated in the background.\r\n\r\n// To learn more about the benefits of this model and instructions on how to\r\n// opt-in, read https://bit.ly/CRA-PWA\r\n\r\nconst isLocalhost = Boolean(\r\n window.location.hostname === 'localhost' ||\r\n // [::1] is the IPv6 localhost address.\r\n window.location.hostname === '[::1]' ||\r\n // 127.0.0.0/8 are considered localhost for IPv4.\r\n window.location.hostname.match(\r\n /^127(?:\\.(?:25[0-5]|2[0-4][0-9]|[01]?[0-9][0-9]?)){3}$/\r\n )\r\n);\r\n\r\nexport function register(config) {\r\n if (process.env.NODE_ENV === 'production' && 'serviceWorker' in navigator) {\r\n // The URL constructor is available in all browsers that support SW.\r\n const publicUrl = new URL(process.env.PUBLIC_URL, window.location.href);\r\n if (publicUrl.origin !== window.location.origin) {\r\n // Our service worker won't work if PUBLIC_URL is on a different origin\r\n // from what our page is served on. This might happen if a CDN is used to\r\n // serve assets; see https://github.com/facebook/create-react-app/issues/2374\r\n return;\r\n }\r\n\r\n window.addEventListener('load', () => {\r\n const swUrl = `${process.env.PUBLIC_URL}/service-worker.js`;\r\n\r\n if (isLocalhost) {\r\n // This is running on localhost. Let's check if a service worker still exists or not.\r\n checkValidServiceWorker(swUrl, config);\r\n\r\n // Add some additional logging to localhost, pointing developers to the\r\n // service worker/PWA documentation.\r\n navigator.serviceWorker.ready.then(() => {\r\n console.log(\r\n 'This web app is being served cache-first by a service ' +\r\n 'worker. To learn more, visit https://bit.ly/CRA-PWA'\r\n );\r\n });\r\n } else {\r\n // Is not localhost. Just register service worker\r\n registerValidSW(swUrl, config);\r\n }\r\n });\r\n }\r\n}\r\n\r\nfunction registerValidSW(swUrl, config) {\r\n navigator.serviceWorker\r\n .register(swUrl)\r\n .then(registration => {\r\n registration.onupdatefound = () => {\r\n const installingWorker = registration.installing;\r\n if (installingWorker == null) {\r\n return;\r\n }\r\n installingWorker.onstatechange = () => {\r\n if (installingWorker.state === 'installed') {\r\n if (navigator.serviceWorker.controller) {\r\n // At this point, the updated precached content has been fetched,\r\n // but the previous service worker will still serve the older\r\n // content until all client tabs are closed.\r\n console.log(\r\n 'New content is available and will be used when all ' +\r\n 'tabs for this page are closed. See https://bit.ly/CRA-PWA.'\r\n );\r\n\r\n // Execute callback\r\n if (config && config.onUpdate) {\r\n config.onUpdate(registration);\r\n }\r\n } else {\r\n // At this point, everything has been precached.\r\n // It's the perfect time to display a\r\n // \"Content is cached for offline use.\" message.\r\n console.log('Content is cached for offline use.');\r\n\r\n // Execute callback\r\n if (config && config.onSuccess) {\r\n config.onSuccess(registration);\r\n }\r\n }\r\n }\r\n };\r\n };\r\n })\r\n .catch(error => {\r\n console.error('Error during service worker registration:', error);\r\n });\r\n}\r\n\r\nfunction checkValidServiceWorker(swUrl, config) {\r\n // Check if the service worker can be found. If it can't reload the page.\r\n fetch(swUrl, {\r\n headers: { 'Service-Worker': 'script' },\r\n })\r\n .then(response => {\r\n // Ensure service worker exists, and that we really are getting a JS file.\r\n const contentType = response.headers.get('content-type');\r\n if (\r\n response.status === 404 ||\r\n (contentType != null && contentType.indexOf('javascript') === -1)\r\n ) {\r\n // No service worker found. Probably a different app. Reload the page.\r\n navigator.serviceWorker.ready.then(registration => {\r\n registration.unregister().then(() => {\r\n window.location.reload();\r\n });\r\n });\r\n } else {\r\n // Service worker found. Proceed as normal.\r\n registerValidSW(swUrl, config);\r\n }\r\n })\r\n .catch(() => {\r\n console.log(\r\n 'No internet connection found. App is running in offline mode.'\r\n );\r\n });\r\n}\r\n\r\nexport function unregister() {\r\n if ('serviceWorker' in navigator) {\r\n navigator.serviceWorker.ready\r\n .then(registration => {\r\n registration.unregister();\r\n })\r\n .catch(error => {\r\n console.error(error.message);\r\n });\r\n }\r\n}\r\n","import 'react-app-polyfill/ie11';\r\nimport 'core-js/stable';\r\nimport React from 'react';\r\nimport ReactDOM from 'react-dom';\r\nimport App from './App';\r\nimport * as serviceWorker from './serviceWorker';\r\nimport { AppContextProvider } from './util/appContext';\r\n\r\n\r\nReactDOM.render(\r\n\r\n , document.getElementById('root'));\r\n\r\n// If you want your app to work offline and load faster, you can change\r\n// unregister() to register() below. Note this comes with some pitfalls.\r\n// Learn more about service workers: https://bit.ly/CRA-PWA\r\nserviceWorker.unregister();\r\n","module.exports = __webpack_public_path__ + \"static/media/HeaderLogo_HBT.f6bb9570.svg\";","module.exports = __webpack_public_path__ + \"static/media/Close.097a27bf.svg\";","module.exports = __webpack_public_path__ + \"static/media/Web.7f6e0a63.svg\";","module.exports = __webpack_public_path__ + \"static/media/Close.c2c890f6.svg\";","module.exports = __webpack_public_path__ + \"static/media/Close_blue_withoutCircle.2ce617da.svg\";","module.exports = __webpack_public_path__ + \"static/media/Timer_HBT.01338866.svg\";","module.exports = __webpack_public_path__ + \"static/media/HeaderLogo.c6c31785.svg\";","module.exports = __webpack_public_path__ + \"static/media/ChatbotLogo_HBT.35e92007.svg\";","module.exports = __webpack_public_path__ + \"static/media/ChatbotLogo_NewHBT.3d778870.svg\";","module.exports = __webpack_public_path__ + \"static/media/PDF.82670a06.svg\";","module.exports = __webpack_public_path__ + \"static/media/Minimize.cd6ef840.svg\";","module.exports = 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= 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